Spa Coordinator - Part Time- (Paris LV)
Employer not yet confirmed · Las Vegas, Nevada, United States · onsite
Responsible for maintaining the reception, spa facilities and retail areas while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while participating in genuine interactions that provide the highest level of guest service.
- Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
- Initiate and engage in conversations in a professional and friendly manner.
- The ability to work in a fast paced and multi-task-oriented environment while being able to work reception and spa host interchangeably in one shift.
- Be able to schedule appointments in a timely manner with accuracy both in person and over the phone.
- Demonstrate computer knowledge with proficiency in Microsoft Office programs including but not limited to Excel, Word, and Outlook.
- Handles the computer booking system and all cash handling procedures with accuracy and ease.
- Answer phones promptly and in a friendly way.
- Work well under pressure and ability to assist multiple guests at a time.
- Knowledge of all spa treatments, salon services, and retail items with the intent to suggest/sell service offerings to best tailor the client’s needs.
- The ability to suggest, sell, and provide detailed descriptions of spa services and retail items.
- Maintain par levels and stock items in the reception area and back spa when needed
- Ability to perform other tasks assigned by the Manager or Supervisor.
- Must be 18 years of age or older
- High school diploma or equivalent.
- 1-2 years reception desk/salon or spa experience and/or customer service experience preferred.
- Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service skills.
- Ability to multi-task
- Must be detail-oriented, friendly, outgoing, and have excellent communication skills.
- Must be able to work well with others and as a team.
- Nevada Food Handler’s Card (Health Card)
ADDITIONAL REQUIREMENTS
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 30 pounds
- Able to stand for a long period of time (up to an average 8–9-hour shift).
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing position and/or walking motion for extended period
- Ability to work in a smoking and pet-friendly environment