Founding Product Designer
True Talent Solutions Partners · New York · onsite
ABOUT THE ROLE
Join an early-stage insurtech company as its first product designer, shaping an AI-enabled claims operations platform. You will turn complex claims workflows into clear, data-informed experiences for daily users and leadership teams.
WHAT YOU'LL DO
- Own customer-facing experiences, from claims workspaces used by adjusters to dashboards for team leads and executives.
- Research how people use the product through behavioral data, heat maps, discovery calls, and direct observation, then use findings to guide improvements.
- Partner with product leadership and engineering to translate customer problems into workflows and implementation-ready designs.
- Design interactions that help users understand what AI agents did, why they did it, what information they used, and where they are uncertain.
- Lead product design from discovery through delivery as the platform evolves into an enterprise-grade experience.
- Establish design principles and a design system, use AI tools to prototype, and assess whether changes help users work more efficiently.
WHAT WE'RE LOOKING FOR
- Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.
- A portfolio demonstrating UX-led design for complex, technical software and operational workflows.
- Experience combining user research and product analytics, such as behavioral data and heat maps, to improve workflows.
- Hands-on experience prototyping with AI coding tools such as Claude or Lovable.
- Experience designing AI or human-in-the-loop workflows is valued, as is background in insurance, claims, healthcare, or another compliance-heavy domain.
- U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.
COMPENSATION & BENEFITS
Base salary is $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available.
LOCATION
On-site, five days a week in New York, New York.