Senior Assembly Supervisor
Senior plc · Burbank, California, United States
Who is Senior plc?
Senior plc is an international, market-leading, engineering solutions provider with 19 operating businesses in 11 countries. Traded on the London Stock Exchange, Senior designs and manufactures high-technology components and systems for the worldwide aerospace, defense, land vehicle and power & energy markets.
Senior Aerospace SSP, a division of Senior plc, is the world’s largest aerospace high-pressure ducting system supplier. Starting as ‘Stainless Steel Products’ in 1945, and acquired by Senior plc in 1995, we are vertically integrated with our own foundry, fabrication shop, and ISO-certified engineering lab, allowing us to design, manufacture, and qualify complex ducting systems for space launch, defense, and commercial aerospace applications worldwide.
Why join SSP?
Senior Aerospace SSP is the recognized global leader in high-pressure bleed air ducting systems. We provide "total resource" system solutions for complex ducting requirements, with our components found on most aircraft operating worldwide.
We are committed to the highest standards of ethics, safety, quality, efficiency, and continuous improvement. At SSP, we believe in building strong relationships with our customers, suppliers, and most importantly, our employees. We foster a welcoming, respectful, and inclusive environment with ample opportunities for professional growth. Join us and find your future in a company that values innovation and integrity.
Summary: Responsible for leading and optimizing broader assembly operations, driving performance improvements, developing supervisory talent, coordinating cross-functional activities, and ensuring production goals align with overall business objectives. Provides leadership and guidance to Assembly Supervisors and serves as an escalation point for complex operational issues.
Essential Duties and Responsibilities:
Under general supervision, the Senior Assembly Supervisor is responsible for overseeing daily assembly operations, supervising assigned personnel, ensuring production schedules are met, maintaining product quality, controlling costs, and promoting a safe and efficient work environment. This position provides leadership and direction to Assembly Supervisor, assembly teams while coordinating with other departments to achieve production goals and organizational objectives.
Essential duties and responsibilities include, but not limited to:
Assembly Operations and Production Management
- Direct, coordinate, and oversee daily assembly operations to ensure production activities meet established schedules, engineering specifications, quality standards, and customer requirements.
- Monitor production schedules, daily status reports, and departmental performance to identify potential delays and implement corrective actions to prevent production backlogs.
- Coordinate with Production Control, Manufacturing Engineering, Quality Assurance, Tooling, Maintenance, and other departments to resolve production issues and maintain an efficient workflow.
- Prioritize workloads, allocate personnel and resources, and adjust production activities as necessary to meet operational demands.
- Identify and resolve obstacles, including material shortages, equipment failures, tooling issues, and staffing challenges, and escalating issues to the Superintendent when additional support or authorization is required.
Leadership and Employee Supervision
- Provide leadership, guidance, and supervision to assigned assembly personnel to ensure productivity, accountability, teamwork, and compliance with company policies and procedures.
- Assign work, establish priorities, monitor employee performance, and ensure adequate staffing to meet production requirements.
- Assist with employee selection, hiring recommendations, training, performance evaluations, disciplinary actions, promotions, transfers, and other personnel-related decisions in accordance with company policies.
- Identify employee training and development needs and support the development of lead personnel and future supervisory candidates.
- Promote effective communication, employee engagement, teamwork, and a positive work environment.
- Consult with Human Resources regarding employee grievances, disciplinary matters, and other personnel issues.
- Assist in administering applicable labor agreements, company policies, and established procedures.
Quality Assurance and Process Compliance
- Maintain responsibility for the quality and conformity of products manufactured within the assigned assembly areas.
- Ensure assembly operations comply with engineering drawings, specifications, work instructions, quality requirements, and established manufacturing processes.
- Monitor production quality, investigate defects, identify root causes, and implement corrective and preventive actions to reduce scrap, rework, and recurring quality issues.
- Ensure accurate production counts, completion of required inspections, and proper documentation of production and quality records.
- Work closely with Quality Assurance and Manufacturing Engineering to resolve quality concerns and implement process improvements.
- Ensure employees understand and follow established quality standards and consistently emphasize building quality into every stage of the assembly process.
Customer Interface and Coordination
- Serve as a primary point of contact, as assigned, for customer-related matters involving assembly operations, production status, product quality, and delivery requirements.
- Communicate and coordinate with customers and internal departments to address production concerns, quality issues, schedule changes, and other operational matters.
- Monitor customer requirements and ensure assembly activities align with applicable specifications, quality standards, delivery commitments, and contractual obligations.
- Coordinate with Quality Assurance, Engineering, Production Control, and other appropriate departments to investigate customer complaints, resolve product concerns, and implement corrective actions.
- Support customer visits, audits, inspections, and meetings by providing relevant production information, demonstrating process compliance, and coordinating follow-up activities.
- Communicate customer feedback and expectations to the appropriate internal teams to ensure timely resolution and continuous improvement.
- Monitor and communicate potential production delays, quality concerns, or other issues that may affect customer commitments, escalating significant risks to management as appropriate.
- Maintain professional customer relationships through timely communication, effective problem-solving, and a commitment to product quality and customer satisfaction.
- Ensure customer-related information, documentation, and commitments are communicated accurately and handled in accordance with company policies and procedures.
Productivity and Cost Control
- Monitor departmental productivity, labor utilization, scrap, rework, and other performance indicators to ensure operational objectives and budget requirements are met.
- Review production and cost reports to identify unfavorable variances, inefficiencies, and opportunities for improvement.
- Implement corrective actions to improve productivity, reduce waste, control labor costs, and maximize the effective use of materials, equipment, and personnel.
- Ensure approved labor standards, production methods, and operating procedures are properly implemented and consistently followed.
- Maintain awareness of process and method changes and communicate relevant updates to Manufacturing Engineering and other appropriate departments.
- Promote continuous improvement initiatives that enhance efficiency, reduce costs, improve product quality, and support on-time delivery.
Training and Employee Development
- Ensure assembly employees receive appropriate training in job responsibilities, assembly methods, equipment operation, quality requirements, and