Expert Partner, ISG, Public Safety & Justice
Gartner · Arlington, Virginia, United States · hybrid
Who we are:
Gartner’s Consulting business is an extension of Gartner’s industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. The Industry Solutions Group (ISGs) represents strategic domain expertise within Gartner Consulting that serve target industry segments. Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.
What we do:
Technology Strategy Consulting. We engage our clients on a deep level through hands-on, project-based work grounded in the insights and advice of our Research and Advisory organization. Through these custom engagements, we help our clients optimize their IT performance by guiding them toward the right strategic decisions for their business. Client Leaders rely on Gartner to navigate AI-era uncertainty, make decisions with board-level confidence, and enable change that delivers real business value. Combining experienced industry practitioners with unmatched Gartner insights, we are uniquely positioned to help our clients drive mission critical outcomes.
Gartner Consulting ISG Leaders are responsible for growing ISG businesses and teams, leveraging deep subject matter expertise to promote Gartner Consulting’s engagement within strategic industry segments. ISGs provide a comprehensive understanding of an industry segment’s mission critical priorities, operational drivers, trends, catalysts, disruptors, and provide market insight within their specific domain to help strategically advance client outcomes. ISGs represent Gartner Consulting’s thought leadership for a select industry segment, maintaining leading edge critical thinking, contextualized engagement tools and IP.
ISGs support and collaborate with our geographic Consulting teams and One Gartner partners to meet our clients’ strategic objectives. Geographic Consulting teams manage client accounts, deepening and extending client relationships through strategic advisory support and delivering Consulting engagements. ISGs provide industry-specific insight in support of account planning, business development and engagement delivery activities.
We deliver value to Public Safety and Justice (PSJ) clients by helping them execute on their strategic priorities, including:
- AI strategy and mission enablement
- Digital Acceleration and Transformation
- Modernizing core operational systems (CAD, RMS, 9-1-1, Integrated Justice Information Systems, etc.)
- Analytics and Crime Analysis Applications Rationalization
- Cloud Strategy
- Sourcing and Ecosystem Optimization
- Security and Risk Management
- Benchmarking
- Contract and Cost Optimization
What you will do:
Public Safety and Justice ISG Leaders are responsible for formalizing, sustaining and growing Gartner Consulting’s client relationships with Public Sector PSJ clients. As a ISG Expert Partner, you will build and maintain a portfolio of PSJ engagements and lead associates and consulting teams that advise clients at the highest strategic level on both big-picture and tactical matters – showcasing PSJ subject matter expertise and how technology enables a wide range of PSJ operational outcomes. Your knowledge of PSJ industry trends, drivers, disruptors and constraints will drive Gartner’s go-to-market strategy and optimize the market opportunity. Our ISG Expert Partners collaborate with Geographic Partners and teams, Practices, Expert Partners and others to bring the best solutions to our clients.
What you will need:
- Deep subject matter expertise in the specific and enterprise technologies, systems and capabilities that enable Public Safety and Justice organizations
- Experience working with PSJ clients to achieve optimal operational outcomes
- The ability to link market trends (operational, technical, environmental, financial, political) to Consulting opportunities and drive Gartner’s PSJ market strategy
- Ability to define and execute an industry-specific consulting growth strategy
- Experience effectively managing a portfolio of engagements, teams and financials
- Ability to attract, retain and grow a team of subject matter experts
- Ability to advance critical thinking, create content and IP that resonate with both Gartner stakeholders and clients
- Experience in a project leadership, delivery and sales capacity
- Prior experience in a problem-solving capacity such as a solution/technical architect or analyst preferred
- Consistent record of success selling Consulting services to PSJ clients
- A consistent track record of leading people and building high-performing teams that leverage technology to drive the mission-critical priorities of PSJ organizations
- Ability to develop and manage virtual teams focused on stakeholders across Gartner Consulting
- An ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal
- An unwavering commitment to the success of your team, and willingness to provide constructive / corrective action when / if needed
- Demonstrated intellectual curiosity and the creative development of solutions and strategies to solve client problems.
- Experience adapting Gartner frameworks and methodologies to reach clients’ most pressing business challenges
- An ability to be hands-on and to manage multiple client priorities simultaneously
Who you are:
- Passionate about Public Safety and Justice including the mission, its culture and organizational complexities
- Excited at the opportunity to be accountable for the growth and trajectory of a strategic focus area within Gartner Consulting
- Comfortable selling to, influencing and building trust-based, value-added relationships with senior executives
- Coachable and embracing of best practices and feedback as a means of continuous improvement
- Able to thrive in a collaborative environment, always willing to lead yet able to share leadership responsibility where appropriate, in the best interest of our clients, Gartner leaders and delivery teams
- A consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges
- Independently driven, able to chart a course and succeed in business when the path may not always be clear
- Proven track record in achieving / exceeding revenue targets
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
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