Quality Assurance Manager
MBI - Malibu Boats, Inc · Malibu TN, Loudon, Tennessee, United States
Summary
The Quality Assurance Manager leads the day-to-day quality assurance operations for the Malibu brand's manufacturing facility, managing the plant's Quality Engineers, Supplier Quality resources, Quality Supervisors, and Inspectors. This role owns in-plant quality systems, process audits, defect containment, and quality gate discipline, ensuring a proactive, prevention-focused quality organization that protects the Malibu brand and customer experience.
Key Responsibilities
Team & Operations Leadership
- Manage and develop the plant Quality Assurance team, including Quality Engineers, Quality Supervisors, and Quality Inspectors.
- Own staffing, training, performance management, and succession planning for the plant quality organization.
In-Plant Quality Assurance
- Own in-plant quality systems, including process audits, layered process audits, and product inspection programs.
- Lead nonconforming material disposition, containment, and corrective action for in-process and finished goods issues.
- Monitor and drive plant quality KPIs (FPY, DPU, scrap, rework, warranty cost per unit).
Quality Gate & Process Discipline
- Ensure quality checkpoints and quality gates are embedded and enforced throughout the production process.
- Partner with Production leadership on line-side quality issues and root cause resolution.
Cross-Functional Partnership
- Partner with the CI Site Lead, Advanced Quality Engineer, and Supplier Quality Engineer to align quality priorities and resources at the plant.
- Represent plant quality assurance performance to brand and enterprise Quality leadership.
- Support new product introduction and engineering change quality readiness.
Reporting & Governance
- Ensure plant quality records, documentation, and reporting meet enterprise QMS and applicable regulatory requirements (ISO 9001, USCG/NMMA).
- Facilitate the plant's monthly quality review with brand and enterprise leadership.
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