Sales Engineer
Watchguard · Milan, Italy · remote
30/60/90/120/365 Plan:
- • 30 Days: Basic introductions to key WatchGuard personnel, get acquainted with WatchGuard’s CRM for activity logging, participate in scheduled SE & PM team calls, start shadowing SE team partner/customer calls
- • 60 Days: Complete initial home lab setup, handle direct technical requests from partners and customers
- • 90 Days: Complete all sales certifications, travelling with sales team for partner meetings
- • 120 Days: Complete first product line technical certification
- • 365 Days: Complete all required product technical certifications, solo presentation responsibilities at regional events
Position Responsibilities:
- • Identify, develop, and expand technical relationships with key reseller partners in territory
- • Drive revenue growth through supporting reseller partners during technical presales activities to end users
- • Identify, develop, and expand technical relationships with key partners
- • Assist field sales with pre-sales and post-sales support
- • Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)
- • Drive coordination of inter-departmental technical resources as needed to close prospective opportunities
- • Escalate and resolve partner and customer issues when appropriate
- • Assist customers/partners during evaluation with the setup and configuration of all WatchGuard products
- • Identify and report on competitive trends (products, promotions, etc.)
- • Create technical content to present to various audiences including end users and partners
Skills and Qualifications:
- • WatchGuard product knowledge or SonicWALL, Fortinet, Sophos & other key competitor product knowledge
- • Endpoint security background a plus
- • Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing
- • Basic/good experience with Virtualization Technologies
- • Effective written and verbal communication, listening, negotiation and presentation skills
- • Ability to balance competing priorities
- • Ability to self-manage and work remotely
- • Driving License B
Experience:
- • Five (5)+ years pre-sales technical experience working for a reseller or manufacturer
- • WatchGuard or competitor technical & sales certifications recommended
- • Proficient in English communications