Supervisor Stewarding - Full-Time (Planet Hollywood LV)
Employer not yet confirmed · Las Vegas, Nevada, United States · onsite
The Stewarding Supervisor is responsible to standardize, maintain, and continuously improve quality of cleanliness and maintenance in all back of house F&B areas. The Stewarding Operations Manager is responsible for the management of all aspects of the Stewarding Department functions, in accordance with hotel standards. The Stewarding Operations Manager directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff.
- The overall cleanliness of all F&B related BOH areas
- Monitor and evaluate staffing levels and hire, train and motivate staff to ensure adequate guidance and resources exist to accomplish established objectives
- Develops highly skilled, successful employees, sets realistic and measurable service standards and goals
- Oversees and / or conducts inspections of back of the house areas for cleanliness and maintenance of equipment
- Supervises the cleaning necessary to meet the requirements of the SNHD
- Conducts internal health inspection in conjunction with the Executive Chef/ safety team
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands
- Continuously improves BOH related services by evaluating problems using feedback or data
- Perform BUZZ meetings with staff, ensuring that service is technically proficient
- Keeps team well informed of property promotions and events
- Consistently follows company policies, procedures and industry regulations
- Practice and observe safety rules and regulations and ensure others to do the same.
- Ensure that all items are stored in accordance with State/Local Health and Fire Departments regulations and according to Hotel requirements
- Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategies
- Addresses employee performance issues, coaches for improvement and provides ongoing feedback
- Inspect grooming and attire of staff; rectify any deficiencies
- Holds employees accountable
- Maintains accurate and up-to-date employee records, completes performance reviews in a timely fashion
- Clearly understands and abides by the CBA Union contract
- Ensures that cleanliness of all kitchen and stewarding equipment is adhered to
- Maintain complete knowledge of correct maintenance and use of equipment
- Responsible for training staff in the use of chemicals related to the department and proper methods for cleaning
- Responsible for the delegation of job duties to work force
- Oversees the disposal of trash and garbage
- Check storage areas for proper supplies, organization and cleanliness
- Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage
- Identify dish machine problems by inspecting washed wares; resolve problem situations
- Prepare contingency plans for equipment which cannot be repaired immediately
- Monitor and maintain pest control requirements in accordance with hotel standards
- Perform training sessions with staff, ensuring that service is technically proficient
- Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications
- Assist Stewarding Staff with their job functions where needed to ensure optimum cleanliness and service standards
- Respond to emergency situations accordingly
- Perform all other job-related duties as requested
- Minimum of 3 years’ experience in a similar role I a high-volume food service or food processing environment
- Able to manage team of 15-20 managers and supervisors and 200 hourly employees
- In-depth knowledge on latest cleaning and sanitation practices including chemicals
- Passionate approach to streamline operational procedures and increase productivity of department
- Excellent communication and administration skills
- Passion to explore and test latest technologies
- Applies best industry best practices
- Ability to maintain and further develop the standards set by Caesars Entertainment
- Work requires effective communication in English, both verbal and written form in a professional manner
- Must present a neat and professional appearance
- Bilingual abilities are preferred but not required
- Flexibility with working various shifts
ADDITIONAL REQUIREMENTS
- Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds
- Ability to work in confined spaces
- Eye/hand coordination and manual dexterity
- Ability to distinguish letters, symbols, and colors
- Normal vision and hearing range
- Requires mobility
- Operate in a working environment that is subject to varying levels of cold, heat, and noise
- Observe and direct the actions of subordinates and to inspect any areas for which responsible
- Review and comprehend all necessary documentation
- Use the equipment associated with the position
- Effectively and efficiently move around kitchen and restaurant areas
- Work is physical in nature and requires physical mobility, including but not limited to bending, carrying, climbing, reaching, and twisting- these actions are required in order to monitor and inspect restaurant
- Must be able to lift up to 50 lbs.
- Must be able to obtain ServSafe Certification