Associate Director, Client Services
silverbackstrategies · Remote
USD 120,000 to 160,000 · period not stated
Job Highlights:
AdAge and Inc Magazine have named Silverback one of the best places to work.
We are hiring an Associate Director of Client Services.
Salary band is $120k-$160k with legit bonus and benefits.
This is an opportunity to make a big impact at a smaller agency.
Today, we're looking for an Associate Director, Client Services to join our team. Our new Associate Director will serve as the strategic lead and trusted advisor for a portfolio of some of Silverback's most important client relationships. You'll own client health from end to end: understanding each client's business, connecting marketing performance to real business outcomes, spotting risk before it turns into churn, and finding the next opportunity to grow the partnership.
This isn't a hands-on-keys role. You won't be building campaigns in Google Ads or Meta, but you'll need to understand what those platforms are telling you, and what they're not. You'll work alongside our Paid Media, SEO, Measurement, and Creative teams to turn performance data into a clear story for clients, and you'll partner with delivery teams to make sure every account is both successful for the client and healthy for Silverback. This role is ideal for a seasoned client services leader who thrives on big-picture thinking, loves a good puzzle, and wants a real seat at the table.
Here's what we expect from our Associate Director, Client Services.
Silverback Strategies is an equal opportunity employer. If you believe you meet the qualifications for the position, then we invite you to apply. We celebrate the free flow of conversation, ideas and opinions at Silverback, but actions such as bullying, discrimination, harassment or retaliation of any kind are strictly prohibited in our workplace. We are committed to providing a safe, open and accommodating environment that allows all of our team members to thrive. Employment decisions are made without regard to age, color, disability, family, genetic information, origin, race, religion, sex. For more information, we invite you to visit eeoc.gov.