Founding Forward Deployed Engineer
Clera · New York · remote
ABOUT THE ROLE
Join an early-stage AI company serving the consumer packaged goods sector as a Founding Forward Deployed Engineer. You will connect the platform with customers' operations teams, owning implementations from workflow discovery through go-live and helping turn field insights into product improvements.
WHAT YOU'LL DO
- Own customer onboarding end to end, including discovery, integration, configuration, testing, and go-live.
- Work directly with operators to map purchase-order-to-cash workflows and design platform configurations for their needs.
- Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
- Translate operational requirements into data models, configurations, and product capabilities.
- Share customer implementation insights with engineering to inform product improvements.
WHAT WE'RE LOOKING FOR
- At least 3 years in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.
- Experience owning customer onboarding from discovery through deployment and go-live.
- Technical fluency with APIs, data models, SQL, and integration debugging, with the ability to read and write code.
- Hands-on experience building or troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems.
- Ability to map purchase-order-to-cash workflows and turn complex operational needs into clear technical solutions.
- Experience in consumer packaged goods, supply chain, logistics, or ERP integrations is valuable.
- Strong systems thinking, ownership, and comfort working through ambiguity and complex customer challenges.
COMPENSATION & BENEFITS
Base salary range: $0 to $200,000 USD annually. Visa sponsorship is not available.
LOCATION
On-site in New York, United States.