Advisor, HR
WM · Calgary, AB, Canada · onsite
Advisor, Human Resources
Help Shape Careers. Influence Culture. Make a Difference Every Day.
At WM, we're not just managing waste, we're creating a more sustainable future. Behind every successful operation is a team of engaged employees, strong leaders, and a culture built on trust, accountability, and continuous improvement. That's where you come in.
We're looking for an experienced and people-focused Advisor, Human Resources who is energized by the opportunity to support employees, coach leaders, and help create a positive and productive workplace. If you're passionate about employee relations, solving workplace challenges, and delivering practical HR solutions, we'd love to hear from you.
Why WM?
At WM, we're more than an industry leader. We're a company committed to investing in our people, supporting communities, and creating sustainable solutions for the future. When you join WM, you'll become part of a team that values collaboration, innovation, accountability, and growth.
What We Offer
✅ Competitive compensation package
✅ Comprehensive health, dental, and wellness benefits
✅ Retirement savings and company-supported programs
✅ Generous paid vacation and personal time
✅ Learning, leadership development, and career advancement opportunities
✅ Employee assistance and wellbeing programs
✅ Flexible work arrangements
✅ An inclusive culture where your voice matters
✅ The opportunity to make a measurable impact on employees, leaders, and the business every day
About the Role
As a member of the HR team, you'll serve as a trusted resource and advisor to employees and leaders across the organization. You'll provide guidance on employee relations, workplace concerns, talent processes, performance management, and HR programs while helping foster a positive employee experience and high-performing culture.
This role combines strong relationship-building, sound judgment, and hands-on execution to support both employees and business leaders in achieving their goals.
Success Profile
Role Identity: The Employee Champion & Trusted Problem Solver
An HR professional who partners with employees and leaders to deliver responsive HR support, practical solutions, and a positive employee experience.
This role builds trust through accessibility, sound judgment, and strong execution while helping leaders navigate workplace challenges, employee concerns, and people-related decisions.
Core Mission
Serve as a trusted advisor to employees and leaders by resolving workplace issues, reinforcing a positive employee experience, and ensuring the fair and consistent application of HR policies, programs, and practices.
Support business success by delivering practical HR solutions that strengthen employee relations, improve workforce effectiveness, and reinforce WM's culture and values.
Employee & Leader Partnership
Employee Relations Expertise
- Provides timely coaching, guidance, and support to employees and leaders on workplace concerns, performance management, and employee relations matters.
- Balances employee advocacy with company policy, employment legislation, and business needs.
- Promotes fair, consistent, and respectful workplace practices that strengthen trust and engagement.
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- Trusted Advisor
- Builds credibility and strong relationships with employees and leaders through responsive support and practical guidance.
- Serves as a resource for HR policies, programs, and processes, helping stakeholders navigate workplace situations effectively.
- Partners with leaders to address employee concerns, improve communication, and strengthen team effectiveness.
Problem Solving & Judgment
- Uses sound judgment to assess situations, identify root causes, and recommend appropriate solutions.
- Supports leaders in addressing workplace conflicts, performance concerns, and employee issues.
- Escalates higher-risk situations while ensuring appropriate follow-up and resolution.
Risk & Compliance Awareness
- Supports compliance with employment legislation, company policies, and workplace practices.
- Identifies and escalates potential legal, safety, employee relations, or compliance concerns.
- Maintains confidentiality and professionalism when handling sensitive employee matters.
Key HR Drivers
Employee Experience
- Creates an environment where employees feel respected, supported, and valued.
- Fosters trust, engagement, inclusion, and positive workplace relationships.
- Supports initiatives that enhance retention and employee satisfaction.
Employee Relations
- Helps resolve workplace concerns while ensuring fair and consistent application of policies and practices.
- Partners with leaders to improve team dynamics, accountability, and workplace culture.
Performance & Development Support
- Supports performance management processes, coaching conversations, and employee development initiatives.
- Assists leaders in strengthening individual and team performance.
Talent & Onboarding Support
- Supports onboarding, employee transitions, recruitment activities, and talent initiatives.
- Helps create positive experiences throughout the employee lifecycle.
Training & Communication
- Delivers HR guidance, policy education, and program support that reinforces WM's Commitments & Values.
- Ensures employees and leaders understand key HR policies, programs, and expectations.
Shape Culture & Leadership Capability
- Partner with business leaders to embed WM's Leadership Behaviors, strengthening organizational capability in Execution, Planning & Organizing, Influence, and Driving for Results.
- Support leaders in developing effectiveness in Coaching & Developing Others, Facilitating Change, and Building Customer Loyalty, helping teams navigate change and achieve business objectives.
- Champion WM's Commitments & Values by fostering a culture of accountability, engagement, inclusion, and continuous improvement.
Leadership Expectations
Build Workplace Trust
- Creates an environment where employees feel heard, respected, and supported.
- Demonstrates professionalism, credibility, and consistency in all interactions.
- Builds strong partnerships across the business through responsiveness and collaboration.
Execution Excellence
- Manages competing priorities with urgency, accuracy, and professionalism.
- Delivers HR programs, processes, and solutions efficiently and effectively.
- Demonstrates accountability for outcomes and commitments.
HR Partnership
Collaborates effectively with HR leaders, Centers of Expertise, and business partners.
- Supports consistent execution of HR programs and practices across the organization.
- Shares knowledge and contributes to a strong, collaborative HR team.
Core Competencies
Employment Law & Compliance
- Working knowledge of employment legislation, HR policies, and workplace compliance requirements.
- Provides guidance on employee matters while promoting consistency and fairness.
- Identifies and escalates potential compliance risks as appropriate.
Workplace Investigations & Employee Relations
- Supports investigations involving workplace concerns, policy violations, and employee complaints.
- Conducts fact-finding and documentation reviews with professionalism and confidentiality.
- Assists leaders in resolving employee relations issues effectively and consistently.
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- Compensation Planning & Workforce Strategy
- Supports workforce planning and organizational initiatives.
- Provides guidance on compensation-related processes and employee changes.
- Uses workforce insights to support business decisions.
HR Systems & Analytics
Utilizes HR technology and reporting tools to support workforce decisions.
- Leverages data and metrics to identify trends and opportunities.
- Supports process improvement through effective use of HR systems.
Change Management & Organizational Effectiveness
- Supports organizational change and workforce initiatives.