Business Performance and Delivery Manager
East Midlands Shared Services · Nottinghamshire, United Kingdom · hybrid
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting Salary is £58,602 (Level one) rising to £62,109 (Level four) per annum (pro rata for part-time)
Location: Eastcroft Depot, London Road, Nottingham NG2 3AH
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
The post holder will provide senior business management, performance and delivery support to the Strategic Director and Resident Services Leadership Team, translating strategic priorities and decisions into clear, controlled and sustained delivery. The role will establish the detailed implementation disciplines required across Resident Services, including integrated delivery plans, schedules, milestones, deadlines, budgets, benefits, dependencies, risks and longer-term control arrangements.
The post holder will lead and coordinate directorate-wide performance management, strategic projects and change programmes; provide timely, high-quality information for leadership, governance and decision-making; and ensure that financial performance, risk, business continuity and service improvement are managed through a coherent business cycle. Working across operational services and corporate functions, the role will strengthen accountability, follow-through and grip, ensuring agreed actions deliver measurable and enduring outcomes for residents.
About You
The ideal candidate will have:
- Significant senior-level experience in business management, performance, programme delivery or transformation within a large and complex organisation, with a successful track record of translating strategy and decisions into sustained operational delivery.
- Experience of developing and embedding performance management frameworks and balanced scorecards, supported by reliable measures, targets, review arrangements and integrated reporting across performance, finance, risk, workforce and delivery.
- Strong financial and commercial awareness, including budget monitoring, forecasting, savings delivery, spend control, procurement or contract management.
- Experience of managing strategic and operational risk and developing, maintaining and testing business continuity or service resilience arrangements within wider governance frameworks.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Mary Lester, Strategic Director of Resident Services by email at mary.lester@nottinghamcity.gov.uk
Closing Date: 16th November 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
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