Client Director, Technology & Entertainment
Hearst · London, United Kingdom · hybrid
We are the UK's leading premium publisher, home to iconic and influential media brands including Esquire, Men's & Women's Health, ELLE, Good Housekeeping, Harper's Bazaar, Digital Spy, Cosmopolitan, Red and more. At Hearst UK, we don't just create content – we shape culture.
Our workplace is driven by passion, shaped by authenticity and powered by creativity. We back bold ideas, act with an entrepreneurial mindset and continually evolve to meet the moment - while respecting the legacy that's brought us here. We believe in each other's potential and push boundaries together to create meaningful impact, both across the media landscape and in people's lives.
We're proud of our heritage - but even more excited about making history.
Hearst UK operates an in office policy with flexible Friday's. Our office is based at House of Hearst, 30 Panton Street, St James's, London, SW1Y 4AJ, where teams collaborate in person and connect across brands and functions.
Salary – Circa £55,000 + 40% Commission- Salary is dependent on experience and will be assessed in line with the candidate’s skills, knowledge, and relevant expertise.
The Role…
You will be responsible for managing, nurturing and developing Tech and Entertainment accounts. You will serve as the go-to person for your delegated accounts, taking ownership and contributing to category success. Your role will involve managing the sales cycle, qualifying client briefs, and developing deep knowledge of clients' businesses and industry landscapes. The ideal candidate is a proactive and organised professional, with a passion for building strong client relationships and driving revenue growth.
Main Duties…
- Working alongside the Client Partner for Tech and Entertainment, serve as the primary points of contact for developing Tech and Entertainment client vertical spend. You’ll take a 360-degree approach to account ownership and management, overseeing campaigns and ensuring clients receive exceptional service and value.
- Develop Tech and Entertainment client relationships, directly, via pr agencies, and as relevant additionally working with their media agencies.
- Drive revenue growth by effectively managing client accounts and maximising sales opportunities both proactively and reactively. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets.
- Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates.
- Cultivate and maintain strong relationships with internal and external stakeholders.
- Gain an in-depth understanding of client business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success
- Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients.
- Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders.
What We Are Looking For…
- Track record building revenues across cross platform media activations and partnerships.
- Experience in the media industry, with a deep understanding of media landscape, trends, and best practices.
- Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities.
- Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies.
- Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes.
- Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions.
- Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth.
- Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients.
- Ability to drive operational efficiency and effectiveness, optimising processes and workflows for maximum productivity and results.
- Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships.
- Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements.
- Highly adaptable to changing market conditions, client needs, and organisational priorities, able to pivot and adjust strategies accordingly.
- Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities.
- Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively.
- Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI and other relevant tools to analyse data, create presentations, and drive strategic insights.
Benefits…
(Your benefits at Hearst UK are more than just extras—they are tools to help you thrive in every part of life.
Hearst Exclusives - Only for You!
- Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
- Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!
Inclusion, Health & Wellbeing: Feel Your Best
- Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
- Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
- Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
- Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
- Join one of our Hearst ERG Groups.
Financial Wellness - Boost Your Budget
- Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
- Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
- Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app
Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.