Business Development Manager
Employer not yet confirmed · UAE
Key Responsibilities
- Drive Personal Finance sales, revenue, and portfolio growth in line with agreed business targets.
- Lead, coach, and motivate the sales team to consistently achieve individual and team performance objectives.
- Develop customer acquisition strategies and identify new business opportunities across target customer segments.
- Monitor sales pipelines, conversion rates, productivity, and overall team performance.
- Build and maintain strong customer relationships to support retention, referrals, and repeat business.
- Work closely with Credit, Risk, Compliance, and Operations to ensure efficient processing and a positive customer experience.
- Ensure all sales activities comply with applicable KYC, AML, regulatory, credit, and internal policy requirements.
- Monitor market trends, competitor activity, and customer needs to identify opportunities for business growth.
- Maintain high standards of sales quality, customer experience, and responsible banking practices.
1. Sales & Business Growth
- Drive Personal Finance sales, revenue, and disbursement targets.
- Build a strong acquisition pipeline and expand the customer portfolio.
- Identify new business channels and cross-sell opportunities.
2. Team Leadership & Performance
- Lead, coach, and motivate the sales team to achieve individual and team targets.
- Monitor productivity, pipeline, conversion, and sales performance.
- Address performance gaps and build a strong sales culture.
3. Sales Quality, Risk & Compliance
- Ensure high-quality applications and adherence to credit criteria.
- Maintain compliance with KYC, AML, regulatory, and internal policies.
- Work with Credit, Risk, Compliance, and Operations to resolve cases and improve turnaround times.
4. Market & Customer Development
- Monitor market trends, competitor offerings, pricing, and customer needs.
- Identify opportunities to increase Personal Finance market penetration.
- Maintain strong customer relationships and ensure a high-quality customer experience.
- Bachelor's degree in Finance, Business Administration, or related field
- CFA, CWM, or equivalent wealth management certification preferred
- Ongoing professional development in regulatory and digital banking trends