Head Lifeguard
East Bank Club · Chicago, Illinois, United States · onsite
Overseeing pools to facilitate a safe and well-run environment for all members. Has knowledge of rules and answer any questions. Ability to respond appropriately to emergency situations. Has the necessary skills to enforce pool guidelines with a kind member service approach, and lead staff by example and making assignment adjustments as necessary. Leads Summer Incentive programming including positive praise systems. Must run/assist in running monthly In-Service meetings for Lifeguarding staff.
Pay Rate: $20.00 per hour. This is considered an entry level position.
Schedule:
- 30 hours per week. 15 administrative, 15 lifeguarding
- Monday-Saturday availability required
Essential Functions:
- Maintain an on-deck presence in our 4th Level Indoor Pool; and Outdoor Pools during summer season
- Provides training for new lifeguards and mentorship for all lifeguards
- Adjust and communicate assignments to lifeguards as weather and attendance change needs
- Ensure that lifeguards are at assigned areas and performing to EBC standards, offer direction and guidance as needed.
- Communicate staff performance issues to Director of Aquatics
- Schedule and run in-service training for Aquatics staff
- Teach or Co-Teach American Red Cross Lifeguarding (shallow water) certification classes
- Give breaks to lifeguards throughout shifts
- Observing assigned pool and pool area
- Member service recovery for any issues that arise in or around pool areas
- Relay any member relations problems to supervisors or management
- Controlling all actions around pool
- Enforcing all posted pool guidelines
- Enforcing Children’s Rules and age restrictions
- Keeping pool area and all pool storage areas clean and organized
- Picking up towels
- Moving Chairs
- Clean/ scrub pool, waterline to expansion joint
- Clean any part of the pool that is dirty throughout entire shift
- Vacuuming pools any time necessary
- Shut down pool and perform necessary cleanup whenever needed
- Arranging equipment and swim aids
- Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
- Displays appropriate body language and greets members as they come to the pool
- Initiate and run employee incentive programs
- Suggests new programs and ideas for improvement
- Noticing small details around pool area that need attention
Marginal Functions:
- Member relations
- Reassigning staff when pool attendance demands including sending guards home
- Communicate problems or potential problems to supervisors
- Maintaining open communication with lifeguards
- Referring employees to managers when appropriate
Other Job Functions:
- All other job duties as assigned by management.
- Maintains current Red Cross Lifeguarding. (Current America Heart Association and Ellis certifications will be accepted until Red Cross certifications can be obtained.)
- Acquire Red Cross Lifeguard Instructor certification within 30 days after hire.
- Ability to lead by example
- Time management skills
- Ability to work well with others
- Ability to deal with members’ complaints
- Organization
- Positive attitude
Time Off & Retirement
- Paid Time Off
- 401(k) with company match up to 3%
- Value Sharing (Profit sharing)
- Holiday Bonus
- Paid Parental Leave
Health & Wellness:
- Comprehensive health, vision, and dental insurance
- HSA and FSA enrollment options
- Short- & Long-Term Disability options
- Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
- Long-Term Care options: Coverage up to 50% of annual income
- Accident and Critical Illness Insurance
- EAP (Employee Assistance Program)
- Pet Insurance through MetLife
Employee Perks:
- Free workout privileges
- Employee discounts in the Pro Shop, Spa & Salon services and in the Market
- Parking and transit benefits (pre-tax deduction)
- Access to Tickets at Work discounts
- Tuition reimbursement
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.