Quality Manager
Summit Interconnect · Anaheim, CA, USA
Summit Anaheim currently has an open position for Quality Manager (1st shift). Summit Interconnect is a manufacturer of advanced technology printed circuit boards with a specific focus on complex rigid and rigid-flex product with unique expertise in RF/Microwave applications.
Position Summary: The Quality Manager will oversee the department in conjunction with the Director of Quality to ensure it is staffed appropriately and is capable of meeting production requirements as well as ensuring that the product meets customer requirements & specifications. This will include periodic management reviews with staff, budgetary processes, training & requisitioning additional resources when needed. The Quality Manager will also be responsible for handling customer issues (corrective actions, survey requests, auditing activities & all other requests) in a timely manner. In addition will be the management representative regarding implementation and maintenance of the Quality Management System in accordance with AS9100 requirements. This will include involvement in auditing processes by internal and external sources to demonstrate the effectiveness of the system, and taking appropriate actions when issues are found.
Qualifications: To perform this job successfully, an individual must have a minimum of six (6) years’ in the printed circuit board industry and must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill and/or ability required.
Required Skills:
Responsibilities:
1. Manage and support Quality System Engineers in support of AS9100 activities including management reviews, audits, corrective action resolution, and training.
2. Manage team of Quality Engineers and Inspectors to ensure the product meets customer requirements.
3. Ensure inspection department is staffed and performing effectively and efficiently to meet production requirements.
4. Drive and support all Quality initiatives including process improvement, documentation and internal auditing.
5. Liaises with customers and suppliers to support overall customer satisfaction and product integrity.
6. Respond to all customer requests for corrective action, surveys, and other requests for information in a timely fashion
7. Instill a culture of technical requirements compliance, to include cause/correction action analysis on product and process discrepancies.
8. Draft quality policies, procedures and work instructions as needed.
9. Insure the creation and maintenance of a corrective action tracking system (internal and external) that records and tracks all internal and external requests for corrective actions.
10. Establish and maintain a quality assurance system in compliance with customer applicable requirements. Perform audits as necessary to ensure compliance.
11. Perform contract reviews of quality requirements to ensure that Summit can meet customer requirements.
12. Participate in design reviews to ensure Quality has the required resources to inspect the product and that customer requirements are being met.
13. Works closely with Production and Engineering to resolve quality or product issues.
14. Manages plans and directs Quality System activities to maintain compliance and certification to AS9100.
15. Performs other duties as required and assigned by management.
Education/Training:
1. Bachelor’s degree in Engineering or related field preferable.
2. 6-8 years of experience in Quality Assurance management/supervision in a manufacturing environment.
3. Continuous improvement or lean manufacturing experience.
4. Lead Auditor or auditor certification in AS9100.
5. Ability to read technical blueprints, technical manuals.
6. Ability to effectively work in a team environment.
7. Advanced written and verbal communication skills.
8. Advanced analysis skills and techniques.
9. Advanced organizational skills.
10. Proficient in Microsoft Office Suite (Word, Excel).
11. Ability to maintain the highest ethical standards when challenged.
12. Understand Summit ethics and business conduct policies.
13. Please refer to Training Database on Blackbeard for applicable training requirements.
ITAR Compliance Notice
This position requires compliance with the International Traffic in Arms Regulations (ITAR). Under ITAR, candidates must be a U.S. citizen, U.S. lawful permanent resident (e.g., "Green Card" holder), asylee, or refugee as defined by 8 U.S.C. 1324b(a)(3). Applicants who do not meet this requirement may not be eligible for employment in this position.
Summit Interconnect is an Equal Opportunity Employer
We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.