Referral Clerk - Patient Access - McLeod
Employer not yet confirmed · Florence, South Carolina, United States · onsite
- Consistently answers phone within 3 rings, uses excellent phone etiquette when speaking with patients or referral offices, and uses courteous manner when speaking with patients face to face.
- Coordinates the process of referring patients to appropriate clinics.
- Communicates with patients to ensure follow-through with referrals.
- Supports doctors and patients in synchronizing appointments, authorizations, and tests taking place in different clinics.
- Ensures insurances are compatible with referrals.
- Organizes work list to ensure patients are triaged correctly with referrals and multiple doctor requests are handled timely.
- Coordinate with all clinical and clerical staff as needed to complete the referral process.
- Work quickly and timely in software system to take care of all requests.
- Set goals with Administrator to meet the high demand of referrals.
- Handles all forms or paperwork as necessary for the referral position.
- Maintains confidentiality in talking with patients, upholding policies, and setting an example.
- Keeps work area neat, clear of clutter.
- Performs other duties as assigned.
Work Schedule: 80 Hours bi-weekly
Qualifications:
- Basic knowledge of computer input required.
- Must be able to perform basic clerical functions.
- Comprehend medical terminology required.
- Good spelling and number skills required.
- Clear, concise voice required.
Requirements:
Degrees:
High School/Ged