TG Asst. Shift Manager (37371)
Agua Caliente Casinos · Agua Caliente Rancho Mirage, Rancho Mirage, California, United States
The Table Games Assistant Shift Manager assists in the responsibilities of the day to day of the table games operations.
Essential Duties and Responsibilities of Table Games Assistant Shift Manager (other duties may be assigned)
- Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
- Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures
- Oversees and maintains integrity of Table Games activity
- Possesses good working knowledge and understanding of Table Games
- Approves and oversees count table inventory at the beginning and end of shifts
- Facilitates replenishment of chips
- Supervises issuance of cards
- Instructs personnel on table assignment
- Ensures application and/or compliance of federal currency reporting requirements
- Handles minor guest complaints
- Assists Shift Manager with gaming operations
- Can perform duties assigned by Shift Manager
- Provides excellent guest service to both guest and internal clients
- Must comply with all applicable ACRM and ACPS System of Internal Controls, Standard Operating Procedures and all Tribal Regulations
Supervisory Responsibilities of Table Games Assistant Shift Manager
- Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws
- Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved Casino policies; addressing complaints and resolving problems