Valet Attendant - Valet
seminolehardrock · Hard Rock Casino Northern Indiana, United States
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Display positive and professional attitude and presentation at all times when communicating with guest.
- Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
- Responsible for the staging of guest vehicle.
- Responsible for parking guest vehicle in the parking garage.
- Responsible for retrieval of vehicles in a timely manner.
NON-ESSENTIAL JOB FUNCTIONS
- Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
- Good driver’s record within the last 48 months and cannot have more than 3 points on record.
- Must provide a current driving record.
- Must have the ability to drive various types of vehicles.
- Must be tolerant of moderate to severe weather conditions.
KNOWLEDGE OF:
- Excellent customer service skills.
ABILITY TO:
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Remain calm in a hectic, fast-paced atmosphere.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
- Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
- Must be able to walk/run 90% of shift and stand 10% of shift.
- Must be tolerant of running, stooping, and bending for long periods of time