Systems Engineer
DISC · Tullamarine, Melbourne VIC · onsite
Salary: Competitive Salary Package
About the role
As a Systems Engineer, you will be responsible for the installation, configuration, maintenance and support of the servers, workstations, software and network infrastructure that underpin our customers' integrated security systems. This is a hands-on role suited to someone with a strong background in Windows Server, networking and integrated security platforms who enjoys a mix of technical support, system design, troubleshooting and project delivery.
Key responsibilities
- Install, maintain and service server and computer hardware running Windows operating systems
- Monitor, maintain and update customer monitoring platforms and software
- Install, configure and commission Access Control, CCTV and Intercom software platforms
- Provide technical support to field technicians, assisting with troubleshooting and acting as the primary IT escalation point
- Diagnose and resolve software, hardware, networking, database and system integration issues
- Maintain and update technical documentation for new and existing systems
- Provide system designs and assistance to sales for technical questions for quotes
- Assist project teams during deployment, testing and commissioning activities
- Attend customer sites when required to support installations, upgrades and fault resolution
About you
- Current Driver's Licence
- Strong knowledge of Microsoft Windows Server and desktop environments
- Sound understanding of networking fundamentals
- A strong troubleshooter with excellent analytical skills
- Comfortable supporting both internal teams and external customers
- Able to communicate effectively with technical and non-technical stakeholders
Please submit your resume outlining your relevant experience and technical capabilities.
No recruitment agencies please. Direct applicants only.