Director of Operations – Transportation & Logistics
Qualdoc · Remote
Key Responsibilities:
- Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations.
- Directly manage, mentor, and develop operations and project management teams.
- Establish performance expectations, provide coaching, conduct performance evaluations, and maintain team accountability.
- Oversee complex domestic and international logistics projects.
- Develop and implement operational standards, procedures, and performance metrics.
- Identify opportunities to improve efficiency, reduce costs, and increase profitability.
- Collaborate with sourcing, sales, finance, and executive leadership to support business objectives.
- Monitor project performance, financial results, customer satisfaction, and operational risks.
- Ensure compliance with transportation regulations and contractual requirements.
- Build and maintain strong relationships with customers, carriers, and vendors.
- Lead continuous improvement initiatives across the organization.
Required Qualifications:
- 7–10+ years of progressive experience in transportation, logistics, freight forwarding, or third-party logistics.
- Proven experience directly supervising and leading teams, including employee development, performance management, coaching, and accountability.
- Demonstrated success in building and managing high-performing operational teams.
- Previous experience in a senior operations leadership or management role.
- Strong knowledge of project cargo and multimodal transportation.
- Experience managing complex logistics projects and remote teams.
- Demonstrated ability to improve operational performance, financial results, and customer satisfaction.
- Excellent leadership, communication, problem-solving, and strategic decision-making skills.
- Proficiency in transportation management systems and Microsoft Office.
- Must be authorized to work in the United States without employer sponsorship.
Preferred Qualifications:
- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field, or equivalent professional experience.
- Experience overseeing multiple operational functions within a third-party logistics organization.
- Experience developing and implementing operational processes and performance improvement initiatives.
What We Offer:
- Fully remote work arrangement within the United States.
- Competitive compensation and benefits.
- Opportunity to contribute to organizational growth and strategic decisions.
- Collaborative leadership environment.
- Professional development and advancement opportunities.