Sales Advisor
Chanel · London, United Kingdom
Job Title: SALES ADVISOR
Location:
ERES BOUTIQUE
Reports to:
BOUTIQUE MANAGER, ASSISTANT BOUTIQUE MANAGER / SUPERVISOR
Responsible for:
N/A
THE POSITION
Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres.
RESPONSIBILITIES
Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects:
Brand Image
- Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look
- Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment
- Share your expertise with the customers and with the teams
Sales skills
- Master and observe the Eres Art of Sale techniques
- Have a perfect knowledge of Eres, of the collections and the stocks
- Know and follow the KPI's
- Develop and work with the customer file
- Support the other Sales assistants
Operations
- Master the management of the cash desk
- Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms
- Participate to the reception of goods, to the stock management and to the boutique reorders