Ship Maintenance Team Lead
Thales · Halifax, Wilkinson, Canada · onsite
Location: Halifax - Wilkinson, Canada
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This is for a Hybrid full-time role in Halifax, Nova Scotia Canada.
Position Summary
The Ship Maintenance Team Lead (SMTL) supports the Ship Maintenance Team Manager (SMTM) to ensure safe, compliant, on-time waterfront maintenance execution and is the main point of contact for FER. The SMTL assists the SMTL with overseeing and coordinating the day-to-day waterfront activities (on board ships, on the jetty, and Thales trailers) during designated maintenance periods, enabling Service Delivery Team members to deliver assigned responsibilities. The SMTL provides operational leadership at the waterfront and may represent the SMTM for defined responsibilities and reporting/escalation requirements.
Regulatory Compliance Requirements:
Canada
Access to Trade Controlled Hardware, Software, Technical Information
Controlled Goods Program Clearance
Security Clearance
• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR.
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program.
• Required to obtain and maintain a Security Clearance at the NATO Secret Level.
Key Areas of Responsibility
Assist the SMTM with the following:
1) Health, Safety & Environment (HS&E)
• Comply with and ensure compliance of others to all relevant HS&E legislative requirements, Thales policies, procedures and framework, with the intent of preventing/minimizing accidental exposures to self, colleagues,
contractors, visitors and/or the environment.
• Oversee and/or support the development and execution of the Waterfront Safety Plan and ensure work parties understand/apply applicable safety controls.
• Promote Thales HS&E programs by demonstrating leadership in a professional and supportive manner.
2) Waterfront Operations & Maintenance Execution (Day-to-Day)
• Support oversight of maintenance execution activities for designated maintenance periods to ensure material readiness objectives for platforms are achieved.
• Support timely and complete submission of Objective Quality Evidence (OQE) by participating in/assisting with routine audits of completed work instructions and evidence packs.
• Assist as a primary or delegated point of contact for internal/external stakeholders regarding maintenance execution.
• Provide technical assistance and/or advice to Ship’s Staff and other RCN personnel as required.
• Support supervision (planning, organizing, leading and controlling) of Thales personnel and subcontractors to achieve agreed outcomes within delegated authorities.
• Support coordination and completion of required activities prior to commencement of maintenance execution (e.g., subcontractor readiness and kickoff coordination; administrative readiness support as delegated).
• Support management of maintenance and ad-hoc taskings during designated work periods within agreed scheduled time frames.
• Ensure maintenance activities are conducted IAW Project Procedures.
• Support coordination/rectification of operational defects (OPDEF) within agreed timeframes.
• Support management/coordination of recording planned and corrective maintenance data in Thales data management systems from initiation to closeout (as delegated).
• Support collation and acceptance of OQE for planned/corrective maintenance for performance confirmation and data management/invoicing support.
• Provide whole-ship project support to the Coastal Operations Manager as required to meet availability standards and Full Mission Capability under ISS Contracts (as directed).
• Support progress reporting (daily, weekly and at maintenance conclusion) by collecting/validating execution updates for SMTM review.
• Act as the main Point of Contact (POC) for FER:
• Assist with the Coordination of FER priorities and manage workflow between FER and Thales related activities to maintain continuity and responsiveness.
• Assist with the resolution of day-to-day issues arising from FER across all ships (within delegated authority).
• Be available on a rotational, 24/7 on-call basis (unless formally delegated otherwise) to respond to urgent requests from FER, MEPM(NC), FMF and Ships Staff.
• Work closely with the repair team lean to report the status of Operational Deficiencies (OPDEF) received from FER.
• Arrange and facilitate progress meetings with FER as required (prepare agenda/actions; track outcomes).
• Prepare slides and attend the weekly NEM brief on the coast, representing Thales; provide execution/deficiency status as required.
• Attend project meetings and provide ship status updates as required.
3) Budget, Claims Support & Escalation (As Delegated)
• Support assessment of warranty implications and financial claims with factual execution inputs and supporting documentation (as delegated).
• Support verification/certification activities for subcontractor payment claims by ensuring supporting documentation is complete and traceable (as delegated).
• Ensure issues are resolved at the lowest level and escalated appropriately—particularly any matters impacting operational availability and/or safety, surfaced as they occur or are known.
• Support regular Lesson Learnt / Internal Wash-up Meetings by capturing information, ensuring actions are documented, and tracking follow-ups.
4) People Management (Deputy Leadership)
• Provide technical/project oversight and direction to employees within the Service Delivery/maintenance execution function in accordance with organization policies and procedures.
• Coach, mentor and develop staff, including support for onboarding and training readiness and career development planning as directed.
• Provide direction, coaching, support and delegation to project team members and the whole team to achieve work objectives within delegated authority.
• Lead by example to meet expectations for productivity, quality, continuous improvement and goal accomplishment.
• Foster teamwork, unity and effective collaboration across the department and with subcontractors.
5) Prepare and/or review contract-required reports and documents as requested by the SMTM and contract
requirements.
• Attend departmental/management meetings to capture feedback, identify improvements, and contribute to continuous improvement.
• As requested, update procedures and templates for the project.
General
• Act as the Resource Manager for the SML’s in your team.
• Undertake other project management and waterfront leadership duties as assigned.
• Promote a culture of teamwork and collaboration across all levels within the customer organization, leveraging the Relational Contracting (RC) model and the RC AJISS Enterprise Charter.
• Perform the duties of the SMTM when delegated/required to ensure continuity of waterfront leadership and accountability.
Basic Qualifications
• Possess a minimum 3-year technical program diploma in a marine technical field offered by a recognized technical institute or certified as a technologist by a recognized provincial, state, or federal (national) licensing body in a relevant field or certified to the QL-6B level of military technical training; and
• Possess a minimum of 3 years of demonstrated technical professional work experience in the marine sector within the last 15 years;
• Experience in the supervision of teams undertaking maintenance activities;
• Strong computer literacy, with