Export Administrator
Culina Group · Crick, United Kingdom
Who are Culina?
Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.
We currently have an exciting opportunity in our Chilled & Fresh division – from supplier to shelf, we make fresh supply chains simpler. Our expertise in temperature-controlled logistics ensures products are delivered safely, efficiently and on time, helping customers maximise availability and minimise waste.
Life in this role
As part of our Chilled & Fresh division, we have an exciting opportunity to join the team as an Export Administrator to join our friendly team on a full time permanent basis.
Salary: £29,823 per annum.
Shift: 4 on 4 off, 7am-7pm.
As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.
- Preparing export quotations accurately and in a timely manner.
- Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner.
- Arranging transport delivery and monitoring all shipments.
- Preparing and reviewing all shipping documentation for export.
- Liaising with the warehouse to check stock availability and order fulfilment.
- Providing aftersales support to customers.
- Handling customer's enquiries/queries/order updates via telephone and email.
- Produce all necessary transport documents.
- Complete Export Customs declarations.
- Liaising extensively with clients and building successful long term business relationships.
- Liaising with warehouse, transport staff, and customers to maintain accurate stock records.
What you’ll need ...
- Previous experience of working in Export and a high-level Administrative role.
- The ability to prioritise workload without supervision.
- Excellent communication skills, both written and verbal.
- Outstanding Customer Service skills.
- Working knowledge of Microsoft suite.
- Excellent reporting skills.
- Knowledge of warehouse operations (desirable).
What is in it for you?
If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.
- Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
- Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
- Eye Care Vouchers – free eye tests and discounts on prescription glasses.
- Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
- Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.