Registration Specialist I
Ekcm Jobsearch · Carmel, Indiana, United States · onsite
Schedule:
- Shift: Day
- Hours: M-F 8-430
- Weekends: no
- Holidays: no
Location:
- Department: 20280 Orthopedics Dpt - Riley
- 11725 n Illinois Street Carmel, IN
Join a fast-paced Pediatric Orthopedic clinic that serves both walk-in and scheduled patients. As a Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a positive patient experience. You will support registration, scheduling, check-in/check-out, insurance verification, and customer service functions that help keep clinic operations running smoothly while supporting timely patient care and accurate reimbursement.
Key Responsibilities
- Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
- Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
- Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
- Answers incoming calls and directs patients and visitors appropriately.
- Other duties as assigned
Skills for Success
- Attention to detail
- Team focused
- Self-starter, coachable
- Ability to adjust to changing priorities
- Thrives in a fast-paced and high-volume clinic
Qualifications
- High School Diploma/GED required.
- Requires 0-3+ years relevant experience; previous administrative experience preferred.
- Experience with matrix organization and complex work environment a plus.
- Requires basic proficiency in MS office (Word, PowerPoint, Excel).