New Store Operations Coordinator
hottopic · Hot Topic HQ, City of Industry, California, United States · hybrid
USD 20 to 24 · period not stated
WHAT YOU'LL DO:
- Responsible for auditing and maintaining stock of all items required for New Store Opening boxes, recommending items to be purchased to the New Stores Manager.
- Pack and mail New Store Opening Boxes for all brands; maintain and adhere to strict delivery schedule; communicate with PM’s regarding tracking and delivery date of NSO Boxes.
- Serves as primary point of communication for new store grand opening event details.
- Executes and evaluates efficiency of New Store Opening box materials and processes, adjusts accordingly.
- Works with New Stores Manager to ensure timely receipt of NSO incentives.
- Assists with planning, creation of materials and scheduling of new store opening manager training
- Works with cross-functional partners to verify accuracy of new store marketing collateral prior to execution
- Works with field to obtain clear, accurate images of new store storefronts for use by all departments
- Performs other job duties as needed.
WHAT YOU'LL NEED:
- A minimum of a 6 months experience in a support capacity, preferably in a retail environment.
- High School Diploma, GED required. Associate’s degree preferred.
- New Store Opening (NSO) experience is a HUGE plus.
- Excellent technical writing skills for maintenance of training materials.
- Knowledge of Microsoft Office Suite applications, Outlook, PowerPoint, Excel, Photoshop, InDesign, and Adobe Creative Suite preferred.
- Basic training knowledge/skills preferred.
- Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
- Strong communication skills, including the ability to work in a team environment, give honest, direct feedback, and communicate clearly and professionally, both verbally and in writing.
- Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
- Is accountable for results, approaches obstacles proactively, and looks for ways to resolve problems and issues.
- Regularly required to sit, stand, bend, and lift/move up to 50 pounds.