Plumbing Service Technician - Journeyman
Bassett Mechanical · Kaukauna, Wisconsin, United States
Location: Kaukauna,Wisconsin,United States
Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team.
Position Purpose
Troubleshoot, repair, maintain and install commercial/industrial Plumbing systems and related equipment, as assigned in a timely high-quality manner to meet customer commitments and expectations.
Position Responsibilities
- Perform assigned preventive maintenance tasking within the hours allotted in a high-quality manner.
- Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system.
- Follow point to point trouble shooting guides to find faults in a timely manner.
- Check and verify operation of complete system before leaving the jobsite to minimize callbacks.
- Identify opportunities for improvement and energy savings within existing plumbing related systems. Review such recommendations with Sr. Plumbing Service Manager.
- Perform site visits for plumbing projects and communicate material requirements, photos, and relevant project details to PSRs for quote preparation.
- Communicate with the customer upon arrival and at completion of work.
- Promptly and accurately complete all required field service work orders daily.
- Keep Sr. Plumbing Service Manager informed of any customer related concerns.
- Demonstrate capability and interest in training others.
- Keep technical knowledge up to date regarding equipment and concepts.
- Call in daily to dispatch to update status of work for the day as well as to support the coordination of upcoming work.
- Support and maintain a safe and Lean work environment.
- Other duties as assigned.
Summary of Skills, Knowledge and Abilities
- Must be a Journeyman Plumber with at least 5 years of experience working with large industrial/commercial Plumbing systems & equipment.
- Backflow testing certification preferred.
- Good computer skills.
- Strong written and verbal communication skills.
- Physically able to climb ladders, scaffolds, confined spaces and enter restricted areas for first hand observation or inspection.
- Must have a valid driver's license with a good driving record.
- Self-motivated.
- Detail oriented.
- Flexibility to work weekends or overtime when required per on-call schedule.
Direct Reports
- None
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