Food and Beverage Manager - Hotel Peter and Paul
ASH · New Orleans, LA
About the role
We are seeking an enthusiastic and experienced Food and Beverage Manager to oversee all daily aspects of our hotel's food and beverage operations. This role requires a hands-on leader who can manage daily restaurant and bar operations, set up and execute special events, maintain inventory systems, and ensure exceptional guest experiences while supporting our team's success. The ideal candidate will demonstrate flexibility, strong organizational skills, and the ability to work in a fast-paced hospitality environment.
What you'll do
Daily Operations Management
- Oversee daily operations of the hotel outlets, ensuring consistent quality, service standards, and profitability
- Supervise food and beverage staff, including servers, baristas, cooks, and support personnel
- Monitor guest satisfaction and address concerns promptly and professionally
- Ensure compliance with all health, safety, and sanitation regulations
- Maintain cleanliness and organization standards throughout F&B areas
Event Coordination and Support
- Collaborate with sales and event teams to plan and execute special events and private functions
- Coordinate event setup and breakdown, ensuring proper equipment, staffing, and logistics
- Oversee food preparation, presentation, and service for events ranging from small business meetings to large conferences
- Manage event timelines and communicate effectively with all stakeholders
- Ensure seamless integration between event services and regular cafe operations
Inventory and Cost Management
- Maintain comprehensive inventory management systems for food, beverages, supplies, and equipment
- Conduct regular inventory counts and reconcile discrepancies
- Establish and maintain relationships with vendors and suppliers
- Monitor food costs, beverage costs, and overall departmental profitability
- Implement portion control measures and minimize waste
- Process purchase orders and manage vendor invoicing
Administrative Responsibilities
- Prepare daily, weekly, and monthly operational reports
- Manage staff scheduling to ensure adequate coverage while controlling labor costs
- Handle payroll processing and time management for F&B staff
- Process guest feedback and implement improvement initiatives
Staff Leadership and Development
- Recruit, hire, train, and develop food and beverage team members
- Conduct performance evaluations and provide ongoing coaching
- Ensure staff compliance with uniform, grooming, and service standards
- Lead daily briefings and communication meetings
- Foster a positive, collaborative work environment
Quality Assurance and Guest Relations
- Maintain consistent food quality and presentation standards
- Handle guest complaints and special requests professionally
- Implement guest feedback to improve operations continuously
Qualifications
Experience:
- Minimum 3-5 years of food and beverage management experience, preferably in hotel or hospitality setting
- Proven experience managing cafe or restaurant operations
- Experience with inventory management systems and cost control
Technical Skills:
- Proficiency in POS systems, inventory management software, and Google or Microsoft Office Suit
- Knowledge of food safety regulations, HACCP, and local health codes
- Understanding of beverage programs including coffee service, wine, and spirits
- Experience with scheduling software and payroll systems
Core Competencies:
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational capabilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical ability to lift up to 50 pounds and stand for extended periods
- Problem-solving skills and ability to work under pressure
- Customer service orientation with professional demeanor
Preferred Qualifications
- ServSafe Manager Certification or equivalent
- Previous hotel management experience
- Bilingual capabilities (English + additional language)
- Experience with hotel property management systems
- Knowledge of wine service and sommelier training
- Experience with special dietary requirements and menu modifications
Working Conditions
- Fast-paced hospitality environment with varying demands
- Flexible schedule with potential for split shifts
- Exposure to kitchen environments with heat, steam, and noise
- Frequent interaction with guests, staff, and vendors
- Frequent lifting and physical setup/breakdown activities
- Travel to vendor meetings or industry events may be required
Compensation & Benefits
Salary Range: $60,000. – 65,000 a year | Commensurate with Experience
Additional benefits include:
- Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 60 days of employment
- Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance, Accident and Critical Illness Plans, Pet Insurance after 60 days of employment
- 401(k) retirement plan with employer match after 90 days of employment
- Annual Paid time off: 10 vacation days, 4 Personal Days
- California-mandated paid sick leave
- Ash Hotel & F&B discounts
Legal Notices
Equal Employment Opportunity: We are an equal opportunity employer and make hiring decisions based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, ancestry, age (40+), disability, medical condition, genetic information, sexual orientation, gender identity or expression, marital status, military or veteran status, or any other characteristic protected under state or federal law.
Reasonable Accommodations: We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. To request accommodation, please contact us during the application process.
At-Will Employment: Employment with this company is at-will, meaning either the employee or employer may terminate the employment relationship at any time, with or without cause or notice, to the extent permitted by law.