Part Time Customer Service and Sales Associate
Fa-Evlf-Saasfaprod1 Cx · Great Neck, New York, United States
Are you passionate about customer service, enjoy working in a fast-paced environment, and thrive on helping people find solutions? As a Part Time Customer Service and Sales Associate with Hertz, you'll play a vital role in supporting Uber and Lyft drivers through our vehicle rental programs while delivering exceptional service and creating positive customer experiences every day.
This is more than a customer service role. You'll build relationships, solve problems, drive sales opportunities, and help customers get on the road quickly and confidently.
Wages: $17.00 per hour
Location: 225 Northern Blvd, Great Neck, NY 11021
What You'll Do
• Deliver an outstanding customer experience from reservation to vehicle return.
• Assist customers with rentals, exchanges, extensions, and vehicle returns.
• Answer questions related to billing, roadside assistance, rental requirements, and program policies.
• Introduce customers to Hertz Rideshare rental solutions and help them find the best fit for their needs.
• Identify sales opportunities and recommend products and services that add value.
• Inspect, fuel, clean, and prepare vehicles to ensure they are ready for rental.
• Maintain accurate records and complete administrative tasks efficiently.
• Support daily branch operations and contribute to team success.
What You’ll Bring
• A passion for providing exceptional customer service.
• A proactive mindset with the ability to identify customer needs and recommend solutions.
• Strong communication and relationship-building skills.
• The ability to multitask and stay focused in a fast-paced environment.
• Dependability, professionalism, and a strong work ethic.
• A willingness to learn, grow, and contribute to team success.
• Bilingual candidates are encouraged to apply.
Qualifications
• Previous customer service experience required.
• Strong communication and time-management skills.
• Basic computer proficiency.
• Valid driver's license with an acceptable driving record.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Comfortable working both indoors and outdoors in varying weather conditions.
• Ability to stand for extended periods and perform vehicle-related tasks.
Benefits Include
• Up to 40% off Hertz rentals
• Paid Time Off (PTO)
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Educational Discounts
• Pet, Legal, Critical Illness & Identity Protection Benefits
• Exclusive Employee Discounts on travel, entertainment, fitness memberships, and more.