Senior Manager - Warehouse, Inventory Logistics and Planning
humanoid · United Kingdom, London · onsite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking an experienced Senior Manager – WILP to build and lead Humanoid’s global Warehouse, Inventory, Logistics and Planning function across London, Boston and Vancouver. This is a hands-on build role in a fast-moving prototype and NPI environment, scaling towards production. The role reports to the Senior Director, Supply Chain Management.
WHAT YOU'LL DO
Strategy and leadership
- Define the WILP strategy and roadmap, aligned with company strategy and the Senior Director, Supply Chain Management.
- Build a lean operating model, governance, KPIs and cadence for warehouse, inventory, logistics and planning that works in a fast-changing NPI environment and scales as volumes grow.
- Lead, coach and develop the WILP team across sites, building capability and hiring as the function grows.
- Support the WILP teams across regional sites.
- Set OKRs, KPIs, and performance expectations.
- Foster a high‑performance, collaborative, curious and continuous‑improvement culture.
- Decisive and data driven, able to make priority calls under pressure.
- Confident communicator with customers and executives, keeps promises and raises risks early.
- This role operates in a high‑complexity robotics supply chain with multi‑tier suppliers, long lead times, export controls and frequent engineering change.
- Ensure compliance with safety, environmental and regulatory standards across all WILP operations.
- Act as deputy for the Senior Director, Supply Chain Management when required.
Planning and order fulfilment
- Build a pragmatic planning and scheduling process suited to NPI and prototype builds, evolving towards make to order, assemble to order and configure to order flows as volumes ramp.
- Run daily and weekly tier meetings to manage exceptions, shortages, and expedites, ensuring clear root‑cause analysis and corrective actions.
- Lead the available to promise process, including project slotting and allocations during shortages.
- Ensure export compliance, documentation accuracy and clean handover to carriers and customs partners.
- Be part of exploring and selecting MRP/ERP and planning systems: define requirements and a phased roadmap, while keeping planning effective on lightweight tools in the meantime.
- Work with Demand and Production Planning, Material Planning and Engineering to keep build plans, material availability and change cycles aligned.
Warehouse and Inventory
- Develop and maintain inventory management processes to optimise warehouse operations.
- Oversee and execute inventory counts, reconciliation, and audits.
- Monitor and manage stock levels to meet customer demands and avoid overstock or shortages.
- Collaborate with cross-functional teams to improve inventory processes and accuracy.
- Maintain a clean, organised, and safe warehouse environment.
Logistics & Supplier / Customer focus
- Design a logistics model that supports today’s site-to-site and prototype flows and can scale to central and regional DCs and cross docks.
- Select and manage 3PLs, carriers and freight forwarders with clear SLAs and regular performance reviews.
- Implement transport management and consolidation rules that protect on-time delivery and cost.
- Strong understanding of Incoterms and global trade compliance.
- Good understanding of logistics processes across the Americas, UK, and Europe.
- Ensure warehouse processes, inventory accuracy and cycle counting reach Group standards, using WMS capability as it is introduced.
- Build fulfilment playbooks for customer deployments, including kitting, pre assembly and sequenced deliveries to site.
- Create a proactive milestone tracking and communication model that gives customers crystal clear ETAs and risks.
- Agree service levels by customer segment, including on-time in-full targets, lead time windows and communication rules, as customer volumes build.
WHAT WE'RE LOOKING FOR
- Experience & Qualifications
- 10+ years of direct Warehouse, Inventory, Logistics & Planning experience, ideally in manufacturing, robotics, technology, aero / defence, automotive or FMCG.
- Demonstrable, hands-on experience across all four WILP areas: warehouse operations, inventory management, logistics and planning. Depth in only one or two is not sufficient; candidates must show a track record of delivering results in each.
- Proven experience establishing or scaling direct WILP functions, hands-on and comfortable working in the detail.
- Start-up or scale-up experience, building processes and teams from scratch in a fast-changing environment, is desirable.
- Degree in Business, International Supply Chain & Procurement Management, Engineering, or related field.
- CIPS (MCIPS) Level 5 or equivalent; APICS CPIM desirable.
- Working knowledge of commercial terms and negotiation with logistics providers and carriers.
- Awareness of export controls (including EAR) relevant to robotics and technology.
Technical Skills
- Proficient in Google Workspace, Slack, and database management.
- Hands-on experience with ERP/MRP, WMS and analytics tools such as Power BI. Experience selecting and implementing MRP/ERP systems, and running planning effectively on spreadsheets and lightweight tools while systems mature, is a strong advantage.
- Proven success serving project based or engineer to order customers.
- Proven leadership of multi‑site or multi‑region operations and external logistics partners
- Expert in S&OP, master scheduling, MRP and inventory optimisation.
- Strong analytical, numerical, and planning capabilities.
Behavioural Skills
- Excellent negotiation, influencing, and stakeholder‑management skills.
- Ability to work cross‑functionally in a fast‑paced, engineering‑driven environment.
- Highly organised, adaptable, and able to manage shifting priorities.
- Professional, motivated, and able to operate autonomously and within teams.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.