Supply Chain Operations Coordinator
GLDN · La Conner, Washington, United States
ABOUT GLDN
GLDN is a direct-to-consumer jewelry brand that blends craft and technology to bring delight and connection through meaningful, personalized pieces. We design, manufacture, and ship from our headquarters in La Conner, Washington. We’re growing — and our Purchasing and Inventory team needs to grow with us.
THE ROLE
We’re hiring a Supply Chain Operations Coordinator to be the connective layer between our Purchasing and Inventory teams. As a key operational partner to our Supply Chain Operations Manager, you’ll keep purchase orders moving, own our Stockout Tracker and receiving priorities, support new product launches behind the scenes, and turn how we work into clear, documented processes.
This is a coordination and execution role. Our Sourcing & Procurement Manager owns supplier strategy and negotiation, our Product Planning team owns forecasting, and our Inventory Specialists own hands-on receiving and quality checks. You’ll be the person who connects those pieces and makes sure nothing falls through the cracks. The role is intentionally flexible and is designed to grow in scope as the department evolves.
If you love keeping lots of moving pieces organized, on time, and documented — and you also love working in a non-traditional, eclectic, and dynamic environment — keep reading.
KEY RESPONSIBILITIES
Purchasing & Vendor Execution
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Place purchase orders based on planning data and system-generated triggers, following our PO process and company policy
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Follow up on order confirmations and updated ETAs, and escalate vendor issues such as delays or missed shipments
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Coordinate vendor communication related to payments and deposits
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Process supply purchase requests
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Maintain pricing histories and vendor records in our ERP (Odoo)
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Ensure purchasing documents are complete, accurate, and include appropriate terms
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Compile delivery and defect data to feed supplier scorecards
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Provide month-end audit support to Finance
Stockout Tracking & Inventory Coordination
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Own the Stockout Tracker in partnership with Product Planning: set receiving priorities, keep PO information current, and communicate status to other departments
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Coordinate outsourced receiving logistics
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Support inventory count coordination and train new team members on receiving procedures
New Product Launch (NPL) Support
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Handle day-to-day NPL tracking: sample requests and delivery status, timing updates for the design team, and logging vendor quotes in the NPL workflow
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Support new product setup and act as the liaison with Brand and Product points of contact
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Coordinate the handoff of product specs and quality standards to Inventory Specialists for first-article inspection
Documentation, Systems & Projects
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Create and maintain Purchasing and Inventory SOPs and process documentation in partnership with the Supply Chain Operations Manager, starting with our PO process
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Manage system issues with Silverdale, our systems partner, from submission through follow-up and resolution
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Provide project management support on Inventory and Purchasing initiatives
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Provide administrative support for vendor contract management
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Take on other related duties as the role grows
Required
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Excellent verbal and written communication skills
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Excellent organizational skills and attention to detail
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Strong math skills and comfort working with numbers
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Strong Excel and general computer skills
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Strong critical thinking and problem-solving skills
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Ability to write clear process documentation
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Ability to pick up new systems and software quickly
Preferred
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Experience in purchasing, inventory, or a related supply chain role
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ERP experience, especially Odoo
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Experience writing SOPs or supporting process improvement projects
SKILLS
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Comfortable working across two functions with evolving scope and shifting priorities
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Collaborative — works well with diverse, cross-functional teams
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Strong follow-through: closes loops and keeps work from falling through the cracks
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Process-minded: sees a messy workflow and wants to make it clear and repeatable
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Proactive and results-driven
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Open to new ideas, tools, and ways of working
WHAT YOU’LL GAIN
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A role designed to grow with the department, shaped in partnership with the Supply Chain Operations Manager
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Broad exposure across purchasing, inventory, new product launches, and systems
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The chance to build the processes and documentation to support a growing team