Founding Product Designer
True Talent Solutions Partners · New York · onsite
ABOUT THE ROLE
Join an early-stage insurtech company building AI-powered tools for complex insurance claims operations. As the first product designer, you will shape the user experience for claims professionals and help evolve a functional product into an enterprise-grade platform.
WHAT YOU'LL DO
- Own end-to-end UX across claims workspaces and dashboards used by operators, team leads, and executives.
- Study product usage through behavioral data, heat maps, analytics, user interviews, and direct observation, then use findings to prioritize improvements.
- Partner with product leadership, forward-deployed engineers, and the engineering team to translate customer problems into clear workflows and implementation-ready designs.
- Design AI-agent interactions that explain actions and sources, communicate uncertainty, and let users review or intervene.
- Lead product discovery and design delivery as the platform develops for larger insurance organizations.
- Establish design principles and a design system, and prototype regularly with AI-assisted tools.
- Measure whether design changes help users complete work more easily.
WHAT WE'RE LOOKING FOR
- Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.
- A portfolio demonstrating UX ownership of dense, technical software and complex workflows used regularly by operators.
- Experience using user research and product analytics to simplify workflows and guide design decisions.
- Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
- Experience with AI and human-in-the-loop interactions is valued.
- Background in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus.
- Strong product design experience beyond visual design alone; frontend engineering experience is not required.
COMPENSATION & BENEFITS
Base salary: $170,000 to $220,000 annually. U.S. work authorization is required. Visa transfers are accepted; new visa sponsorship is not available.
LOCATION
On-site, five days per week in New York, New York.