Senior Commercial Product Strategy Manager
InPost UK · London, United Kingdom · hybrid
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Senior Commercial Product Strategy Manager to join our Commercial team!
Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.
At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.
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About the role:
This role owns the architecture behind our commercial products. You won’t be selling them. You’ll define, develop and deploy them, from product specifications, pricing logic and commercial frameworks to migration plans and internal readiness.
You’ll report to the Head of Commercial and Revenue Operations turning market opportunities and commercial ambitions into clearly defined products that Sales, Customer Success and Onboarding can confidently position and deliver.
What you’ll be doing:
- Own and evolve our commercial product portfolio, defining what we sell, how it’s packaged, priced and positioned across customer segments.
- Lead the development of product specifications, taking each product from initial concept to a deployable, commercially viable proposition.
- Define the migration approach for product changes, upgrades and retirements, so transitions are structured, well communicated and low-disruption for our clients.
- Develop and maintain commercial frameworks, pricing architecture and product documentation to a consistently high standard.
- Drive cross-functional alignment with Sales, Customer Success, Marketing, Legal, Finance and Operations, so products are built for real-world delivery.
- Lead project management of product development initiatives, tracking progress, managing dependencies and risks, and keeping senior stakeholders informed.
- Feed market intelligence, competitor insight and commercial feedback into product strategy to keep our portfolio relevant and competitive.
What we need from you:
We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.
- Proven experience in commercial product development, product management or product strategy within B2B commercial propositions (not software product management)
- Experience in logistics, parcel delivery, e-commerce or last-mile delivery
- Strong commercial acumen, with the ability to build pricing logic, commercial frameworks and proposition structures that are sound and easy for internal teams to use
- Demonstrable project management skills, with multiple concurrent workstreams, clear milestones and stakeholder communication
- Excellent written communication, producing clear, structured specifications, documentation and commercial materials
- Familiarity with carrier management platforms, e-commerce integrations or out-of-home delivery propositions
- Experience working cross-functionally with Sales, Marketing, Legal and Finance on commercial product launches
At InPost, we love uniqueness. Our strength is our people.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.