Deployment Strategist
Clera · Berlin · onsite
ABOUT THE ROLE
Own customer deployments for an AI-enabled procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn sourcing and category-management needs into practical workflows and product feedback that improves the platform across customers.
WHAT YOU'LL DO
- Lead end-to-end customer deployments with engineering, from pilot through full organizational rollout.
- Run discovery workshops and deep-dive sessions to understand procurement processes and translate customer expectations into actionable technical requirements.
- Design category-management and sourcing workflows, distinguishing reusable platform capabilities from account-specific needs.
- Bring customer behavior and feedback to engineering as clear product input.
- Partner with procurement leaders, category managers, and executives on long-term rollout plans.
- Create onboarding playbooks, training materials, and best practices that support adoption across multiple customers.
- Travel to customer sites as needed.
WHAT WE'RE LOOKING FOR
- At least three years of hands-on customer-facing experience working with both end users and senior executives.
- Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
- Experience designing sourcing and category-management workflows, leading customer workshops, and translating needs into technical requirements.
- Background owning customer deployments and creating onboarding and adoption materials across multiple customers.
- Ability to turn customer feedback into product requirements for engineering teams and navigate ambiguity with strong relationship-building skills.
- Fluency in German and English; experience working with DACH-based organizations or customers is beneficial.
COMPENSATION & BENEFITS
Salary range: €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.
LOCATION
On-site in Berlin, Germany, with some customer travel.