Sales/Parts Counter Professional
Claiborne Hauling · Knoxville, Tennessee, United States
About Utility Trux, LLC
Utility Trux, LLC is a specialized provider of utility trucks, equipment, and related services based in Knoxville, Tennessee. We specialize in the sales, service, maintenance, repair, and customization of bucket trucks, aerial lifts, digger derricks, and other commercial utility equipment. Our team is committed to delivering quality workmanship, dependable service, and innovative solutions to meet our customers’ operational needs. At Utility Trux, we take pride in our industry expertise, customer relationships, and commitment to excellence.
We are seeking a motivated and customer focused Sales/Parts Counter Representative to join our team. This role is responsible for assisting customers with parts and accessory needs, processing orders, maintaining inventory accuracy, and supporting our service department. The ideal candidate enjoys working in a fast-paced environment, has strong communication skills, and is eager to learn about a wide range of parts and product lines.
Key Responsibilities
- Provide customers with requested parts and accessories in a timely manner.
- Identify correct parts and accessories while recommending additional products when appropriate.
- Follow up with vendors on special orders and process warranty claims.
- Deliver excellent customer service to customers and vendors.
- Receive, inspect, and process incoming parts shipments.
- Assist with inventory cycle counts and maintain a clean, organized parts counter, inventory area, and retail displays.
- Support the service department with parts ordering as needed.
- Take initiative to learn parts and accessories across all product lines.
Qualifications
- Strong customer service and communication skills.
- Ability to work independently and as part of a team.
- Basic computer skills and ability to learn inventory/order management systems.
- Retail sales experience is helpful.
- Forklift operation experience is helpful (training may be provided).
- Ability to lift and move parts and materials as required.
Benefits:
- Weekly Pay
- Medical, Dental & Vision Insurance available
- HSA with company match
- 401K with company match
- Company paid Life and AD&D Insurance
- PTO
- Paid Holidays
- Referral Program
- Employee Assistance Program
- Free Company Paid Text-Care