Senior Forward Deployment Engineer
clera · remote
ABOUT THE ROLE
Join a customer-facing technical team at an AI communications software company, working across product, engineering, and go-to-market. You will own production deployments and turn customer needs and live feedback into reliable, repeatable implementations.
WHAT YOU'LL DO
- Translate customer requirements into robust production workflows, data flows, prompts, and guardrails.
- Lead deployments and build integrations with third-party systems using APIs, webhooks, and common authentication patterns.
- Write and test glue code and features, with appropriate monitoring and logging.
- Debug production issues across calls, workflows, and data, and deliver timely fixes.
- Create reusable deployment templates and playbooks to improve consistency and scale.
- Share recurring customer pain points and product recommendations with internal teams.
WHAT WE'RE LOOKING FOR
- At least 3 years of practical experience translating customer requirements into production implementations.
- Production experience with LLM applications, including prompting, tool use, retrieval-augmented generation, evaluation, and failure modes.
- Hands-on experience with APIs, webhooks, OAuth or API keys, and third-party integrations.
- Strong coding skills for implementation, testing, monitoring, and logging, plus cloud deployment and observability fundamentals.
- German proficiency at B2 level or above. Exceptional candidates without German proficiency may also be considered.
- Voice or telephony integrations are a plus. TypeScript, Python, SQL, workflow automation, and privacy experience are also useful.
COMPENSATION & BENEFITS
Compensation is €60,000 to €90,000 annually. Visa sponsorship is not available.
LOCATION
Remote within Germany.