Business Analyst - AI Programme
Deloitte · London, United Kingdom · hybrid
Business Analyst - AI Programme
Location: London (Hybrid – 2-3 days onsite)
Start Date: November 2026
End Date: 6 months initially, with likely extension
Daily Rate: Competitive, Inside IR35
Payroll Provider: Rockford Payroll
This is an exciting opportunity to join Deloitte
Operations on an engagement with one of our clients.
The Role
Deloitte is seeking an experienced Business Analyst to
support key elements of the CLIENT AI Programme. Working within a programme
structure, you will be responsible for business analysis activities that enable
delivery of critical outcomes across one of the AI workstreams.
We are looking for someone with substantial business
analysis experience, ideally gained in a complex, regulated environment, and
with strong experience working alongside senior business stakeholders and
product-based technology delivery teams. Experience in defining and
implementing AI solutions, particularly Agentic AI, is highly desirable.
Key Responsibilities
- Elicit
requirements, document use cases and acceptance criteria, and process
model the as-is and to-be states.
- Identify
and raise risks and issues, and contribute to mitigation planning.
- Manage
relationships with business and technical stakeholders at multiple levels.
- Design
goal-driven, autonomous AI systems through reactive, prompt-based and
human-dependent user stories.
- Break
complex human workflows into logical, measurable sequences that AI agents
can reliably execute.
- Design
human-in-the-loop, decision threshold, trigger point and safe override
paths.
- Design
ethical, transparent guardrails and validation frameworks for autonomous
decision making.
- Evaluate
potential harms, social impacts and vulnerable groups.
- Define
fairness requirements, measurable criteria for bias mitigation and
demographic parity.
- Monitor
evolving output biases over time.
Experience & Skills Required
- Substantial
business analysis experience across the end-to-end project lifecycle
within a structured environment.
- Experience
supporting complex projects and programmes, or working within a Business
Analysis team on highly complex initiatives.
- Ability
to manage uncertain or difficult environments and provide challenge where
required.
- Strong
facilitation skills, including the ability to challenge SMEs on As-Is and
To-Be processes.
- Excellent
written and verbal communication skills, with the ability to translate
business requirements into functional outcomes.
- Strong
business acumen and the ability to quickly build knowledge of the business
and subject matter.
- Innovative
mindset, with a focus on improving processes and solving business
problems.
- Ability
to translate policies and standards into practical processes, procedures
and technical tools.
Desirable Experience
- Technical
expertise in implementing Agentic AI.
- Experience
in business architecture, business design or service design/transition.
- Experience
defining business requirements for AI-enabled solutions, including use
cases, user stories, acceptance criteria and measurable outcomes.
- Understanding
of AI governance and responsible AI principles.
- Ability
to translate policy, risk and control requirements into practical delivery
requirements.
- Experience
defining human-in-the-loop controls, decision thresholds, escalation
routes, override mechanisms and validation points.
- Experience
working with product managers, technologists, data specialists and
delivery teams to shape AI-enabled capabilities.
- Experience
contributing to fairness, bias mitigation, transparency or assurance
requirements for AI-enabled solutions.
Interested? If you are a skilled Business Analyst
with experience in complex environments and a passion for AI-enabled
transformation, we would love to hear from you.