Field Technician- Greenville
Windownation · Greenville, SC · onsite
USD 34 to 34 · period not stated
Responsibilities:
- Visit residential customer sites to measure each window, door, sliding glass door opening as needed
- Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
- Support pricing process by providing accurate measurements and assessments for labor/materials
- Review installation project/process with customers
- Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
- Execute change order specifications
- Maintain service parts inventory and equipment
- Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
- Fulfill service appointment specifications
- Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
- Maintain proficiency to do all tasks of the position.
- Maintain a substantive knowledge of product, install techniques, and construction basics
- Maintaining a driving record that meets company’s insurance standards
- Ability to use an extension ladder in a safe manner to measure windows and perform services
- Must be able to pass EPA certification and follow EPA Regulations
- Knowledge of local permit/license/historical/HOA requirements
Qualifications:
- High School Diploma, GED, or equivalent
- 2+ years professional experience measuring replacement windows
- 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
- Valid Driver’s License
Preferred Qualifications:
- Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
- Capability to navigate various applications on an iPad
- Customer-centric mindset
- Superior time and project management skills
- Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)
- #LI-TF1