Casino Cashier-Full-Time(Bettendorf)
Edmn Cx_1 · Bettendorf, Iowa, United States · onsite
The Cage Cashier and Caesars Rewards representative is responsible for safeguarding company assets while adhering to all company policies, departmental procedures, and applicable gaming regulations. This role requires a commitment to delivering exceptional customer service, explaining casino programs and promotions to guests, and maintaining accuracy in all financial transactions.
- Provide courteous and efficient customer service in accordance with established standards.
- Accurately process customer transactions, including exchanging chips and cash equivalents for cash.
- Perform all cage functions with precision.
- Collaborate effectively with team members within the department and across other departments to ensure smooth operations.
- Maintain compliance with all internal controls and regulatory requirements.
- Deliver exceptional guest service with urgency and professionalism; serve as a role model for Caesars Rewards and customer service.
- Maintain consistent attendance and adhere to all departmental and company policies.
- Adapt quickly to changing business needs and attend required meetings and training sessions.
- Effectively promote Caesars Rewards benefits and offer the Caesars Rewards Visa to every guest.
- Cross-sell property amenities and events and execute promotions accurately.
- Create and maintain accurate customer accounts while ensuring data integrity and confidentiality.
- Support departments to enhance player satisfaction.
- Comply with all state, federal, and regulatory requirements.
- Other duties Assigned.
- Must be able to obtain a Class “C” gaming license
- High school diploma or equivalent preferred
- Proficient in Microsoft Word, Excel, computer programs, 10-key calculator
- Strong interpersonal, teamwork, and guest service skills
- Ability to remain composed and professional in all situations
- Well-groomed appearance to promote a positive image
- Must be able to read, write, speak, and understand English
ADDITIONAL REQUIREMENTS
- Must be able to stand for long, extended periods of time.
- Must be able to lift to 35 pounds.
- Must be able to push/pull heavy carts on the casino floor.
- Must be able to bend, reach, kneel, twist, and grip items while working at the assigned area.
- Must be able to respond to visual and aural cues.
- Must be able to work in moderate to loud noise conditions