Section Supervisor-Housekeeping-Circus Circus
Edmn Cx_1 · Reno, Nevada, United States · onsite
Supervise team members to ensure a high standard of cleanliness is being provided to all guest rooms during each shift.
- Develops and supervises the scheduling of housekeeping team members
- Issue work assignments at the start of each shift
- Oversee the completion of daily assignments
- Ensure the safe handling of cleaning products
- Coach and counsel team members
- Collect keys at the end of the shift
- Continuously check linen and supply rooms, maid carts and all equipment used by guest room attendants, housepersons, and shampoo persons and ensure proper use of all equipment
- Maintain linen consumption, housekeeping supplies, care of furniture, and appearance of the building and fixtures
- Report suspicious activities which may jeopardize the security of the hotel to your manager or the security department immediately
- Other duties as assigned
- Ability to understand and follow the Trailblazer Guide, housekeeping manual and emergency/evacuation procedures
- Good organizational skills
- Strong verbal and written communication skills
- Ability to read, write, and communicate verbally in English and Spanish
- Ability to operate office and housekeeping equipment
- Perform under pressure in an interruptive environment
- High School diploma or equivalent
ADDITIONAL REQUIREMENTS
- Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
- Work entails use of solvents/oils, electrical devices, and computer equipment
- May encounter fumes/odors and dirt/dust
- Work is done in high places and occasionally on slippery surfaces
- Constant awareness is required of surrounding areas to ensure safety of employees and guests
- Constant contact with co-workers and guests
- Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
- Frequent standing, walking, bending over; repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
- Occasional reaching overhead, crouching, kneeling, crawling, climbing and balancing
- Seldom requires sitting, pushing/pulling over 100 lbs., lifting/carrying up to 25 lbs.
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.