Sales Representative, Wholesale
Glass House Brands · Camarillo, California, United States
Glass House Brands is a rapidly growing, vertically integrated, California-focused
organization that strives every day to fulfill its vision of excellence: compelling cannabis brands, produced sustainably, for the benefit of all.
Led by a team of expert operators, proven businesspeople, and passionate plant lovers, it is dedicated to delivering rich cannabis experiences with respect for people, for the environment, and for the community, and an abiding commitment to justice, social equity, and sustainability.
Summary
The Sales Representative is responsible for handling wholesale customer accounts and negotiating sales at Glass House cultivation facilities.
Essential Duties and Responsibilities include the following:
• Own the majority share of the wholesale sales goals
• Handle key customer relationships with patience and integrity
• Strong focus on Glass House recognition and reputation within the industry
• Provide excellent customer service representing Glass House values and standards
• Continuously improve process and communication
• Work with customers to understand their specific needs and product usage
• Keep accurate records pertaining to inventory and account notes
• Conduct sales on site to ensure smooth delivery
• Maintain all contacts within CRM
• Track all sales interactions clearly and intelligibly in CRM
• Vet all customers for full DCC compliance, and maintain organization of all documentation
• Create customer wide e-mail information blasts to update on pricing/strains and any Glass House Farms news
• Coordinate transportation of product to internal supply chain customers
• Input Sales Orders in Business Central
• Send test results and product information to customers upon request.
• Send invoices to customers and AR updates
• Support Sales Team in hitting monthly and quarterly sales goals
• Follow proper accounting procedures for sales, working closely with Finance and Inventory teams
• Provide Accounting department with assistance on AR, consignment, and billing
• Act as lead Sales Representative who provides training and mentorship for other team members
• Own miscellaneous projects as assigned by Sales Director in accordance with knowledge and experience level
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Attention to detail
• Ability to work under pressure and meet tight deadlines
• Ability to work in a logical, systematic manner
• Must be personable, organized and have a meticulous attention to detail
• Ability to problem solve and improvise
• Strong people skills and flexibility within a team
• Ability to conduct professional communication via phone, text, and email
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Must be a self-starter with minimal supervision, able to work independently and in a team environment
• This position requires a 40-hour minimum work week
• Willingness to work weekends
Physical Requirements
• Ability to work in conditions typically found in a greenhouse with high humidity and varying temperatures, with a fair amount of moisture present
• Ability to exert up to 15-50 pounds occasionally in order to lift and move product.
• Ability to balance, reach grasp while climbing on a step stool and/ or ladder
• Ability to crouch, grasp and lift product above shoulders in order to lift product from the floor properly.
• Ability to be on feet while performing job responsibilities
Computer Skills
To perform this job successfully, an individual should have knowledge of the following software applications:
• Internet software
• Microsoft Office
• Excel (intermediate)
• SAP
- Business Central
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.