Senior Deployment Strategist
clera · Berlin · onsite
ABOUT THE ROLE
Join a customer-facing deployment team working closely with engineering to bring AI-enabled procurement software from pilot to organization-wide adoption. You will turn sourcing and category-management processes into practical workflows, while helping shape product capabilities that can work across customers.
WHAT YOU'LL DO
- Lead customer deployments from initial pilot through full organizational rollout, partnering with engineering throughout.
- Explore customers' category-management and sourcing processes, then scope workflows that address their needs and can be reused across accounts.
- Run discovery workshops and deep-dive sessions to translate customer expectations into actionable technical requirements.
- Share customer behavior and feedback with engineering, distinguishing core platform opportunities from account-specific needs.
- Partner with procurement leaders, category managers, and executive stakeholders on long-term rollout plans.
- Create playbooks, training materials, and onboarding practices that support adoption across customers.
WHAT WE'RE LOOKING FOR
- At least three years of hands-on, customer-facing experience working with both end users and senior executives.
- Experience in procurement, strategic sourcing, or buyer operations, with procurement consulting experience especially relevant.
- Experience designing customer workflows, facilitating workshops, translating needs into technical requirements, and managing deployments through rollout.
- Ability to turn customer feedback into product requirements and build onboarding materials that scale across accounts.
- Fluency in German and English, and experience with DACH-based organizations or customers.
- Strong initiative, relationship-building skills, and comfort navigating ambiguity.
COMPENSATION & BENEFITS
Salary range: €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.
LOCATION
On-site in Berlin, Germany, with some customer travel.