Product Deployment Engineer
humanoid · United States, Boston, Massachusetts · onsite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a skilled and motivated Product Deployment Engineer to support the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves on-site visits to customer facilities, data collection, lab-based simulations, executing high-quality demos, conducting in-lab and in-field testing and supporting on-site solution integration. This position requires technical expertise, attention to detail, problem-solving skills, and a customer-centric approach.
WHAT YOU'LL DO
- Support the deployment and implementation of humanoid robot solutions at customer locations.
- Conduct visits to customer facilities to gather data, assess requirements to ensure successful integration of robotic solutions.
- Build physical twins, test rigs and test environments in our lab for reliability, performance and acceptance testing.
- Organise and conduct product demonstrations in the lab for customers, investors, and internal stakeholders.
- Represent the company at expos and industry events, delivering live product demos.
- Test different product releases, ensuring timely delivery to customer sites.
- Support solution integration in customer facilities, ensuring seamless operation.
- Plan, organise, and supervise on-site Proof of Concept (PoC) and pilot projects, both short and long-term.
- Collect and analyse product data and customer feedback; to improve product performance and deployment efficiency.
- Perform minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
- Collaborate with engineering, product development, and customer support teams to optimize deployment strategies.
WHAT WE'RE LOOKING FOR
- Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
- Experience with robotic solutions, automation systems, or related technologies.
- Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
- Experience managing robotics or automation concept/pilot projects and deployment processes.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently, under pressure.
- Excellent organisational and communication skills to coordinate with internal teams and customers.
- Ability to work independently and adapt to dynamic environments.
- Ability to build effective working relationships with customers, including senior stakeholders and operations staff.
- Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approx 40% travel.
PREFERRED QUALIFICATIONS
- Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.
- Familiarity with software integration and sensor-based automation.
- Experience with CAD modeling, 3D scanning, or digital twin technology.
- Experience with commissioning or acceptance testing
- Experience with automation business case development.
- Experience working in complex operational environments
- Ability to deliver engaging presentations and live demonstrations to diverse audiences.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $100K–$130K USD per year; your placement in that range depends on how your experience maps to our internal leveling.