Pink Jeep Tours - Brand Ambassador [S]
Herschend · Branson, Missouri, United States
ARE YOU AN OUTGOING PERSON? CAN YOU EASILY STRIKE UP FRIENDLY CONVERSATIONS WITH STRANGERS? If you said yes, then the Pink Jeep Tours - Brand Ambassador position may be right for you!
Pink Jeep Tours is part of Herschend and we have been in business since 1960, providing premier off-road and family friendly nature excursions in our iconic Pink Jeeps. The Brand Ambassador will work primarily at Silver Dollar City, engage and educate customers about Pink Jeep's exciting outdoor adventure offerings in Branson, and help increase tour bookings.
Hiring Part-time Seasonal up to 30 hours per week
Send your resume to hr@pinkjeep.com or apply online at - pinkadventuretours.com!
Position Summary:
As a Brand Ambassador, you'll encourage guests to take advantage of exclusive promotional offers, and build strong relationships with Silver Dollar City partners. You'll work closely with Pink Jeep Sales and General Management to identify opportunities, coordinate promotions, and maximize results while delivering exceptional customer service. Tour bookings made through the Brand Ambassador's promotional offers may also qualify for incentives.
Essential Duties and Responsibilities:
Guest Engagement:
- Proactively greet and engage guests in a friendly, professional, and enthusiastic manner.
- Introduce visitors to Pink Jeep Tours and communicate why our guided adventures are among Branson's premier attractions.
- Build excitement by sharing stories, highlights, and unique features of the Pink Jeep Tours experience.
- Answer guest questions regarding tour options, pricing, schedules, and availability.
- Maintain a polished, professional appearance that reflects the Pink Jeep Tours brand.
- Represent Pink Jeep Tours with integrity, professionalism, and exceptional hospitality.
Sales:
- Promote exclusive discounts and special offers available only through the Brand Ambassador program.
- Generate qualified leads and encourage immediate bookings through mobile devices, QR codes, or direct referrals.
- Execute special promotions, activations, events, and other on-property opportunities as assigned.
Collaboration:
- Share guest feedback, common questions, competitive observations, and other insights that can improve sales and marketing efforts.
- Track activity and results to help evaluate the effectiveness of on-property efforts, including bookings, leads, offer redemptions, and other defined performance measures.
- Collaborate with the Sales and Marketing team to improve guest engagement strategies and promotional campaigns.
- Lead by example including working as a team and empowering each other, by being accountable to our guests, each other and the communities we serve, and embodying the Lead with Love foundational principles.
Knowledge, Skills, and Abilities:
- Excellent customer service and communication skills
- Strong persuasive selling and relationship-building skills.
- Ability to work independently while collaborating effectively with Pink Jeep Tours and Herschend teams.
- Self-motivated with the ability to stand and walk for extended periods, outdoors in varying weather conditions.
- Weekend, holiday, and flexible scheduling availability required.
- A clean driving record.
- Ability to use computers, phone systems, calculators, copiers and general office equipment
- Must be able to reach overhead, bend, push, pull, and lift up to 40 lbs.
- Requires clear vision and adequate hearing
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.