Accounts Receivable Specialist
US Physical Therapy · Lincoln, Nebraska, United States · onsite
Since 1982, Lincoln Orthopedic Physical Therapy has been a trusted provider of outpatient orthopedic physical therapy services in the Lincoln community. Our reputation is built on exceptional patient care, clinical excellence, and a commitment to helping people return to the activities they love. Behind every successful patient experience is a dedicated administrative team that ensures accurate billing, timely reimbursement, and outstanding customer service.
This is an onsite position and requires working from the clinic daily. Remote work is not available.
- Competitive compensation
- Excellent benefits package including 401k, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
- A collaborative, supportive, family-friendly work environment
- The opportunity to work alongside highly skilled clinicians and an exceptional support team
- A company culture focused on investing in its people and celebrating success
As an Accounts Receivable Specialist, you'll play a key role in ensuring the financial health of our practice by managing the billing and reimbursement process from claim submission through payment resolution. The ideal candidate is detail-oriented, organized, and committed to providing excellent service to both patients and insurance partners.
- Submit accurate and timely insurance claims for physical therapy services.
- Review and resolve claim edits, denials, rejections, and unpaid balances.
- Follow up with insurance carriers to ensure prompt reimbursement and appeal denied claims when appropriate.
- Verify insurance eligibility, benefits, and authorization requirements.
- Post insurance and patient payments accurately and reconcile payment discrepancies.
- Process patient account adjustments, refunds, and payment arrangements as needed.
- Research and resolve billing inquiries from patients, providers, and insurance companies.
- Maintain accurate patient account documentation within the practice management system.
- Monitor accounts receivable aging and proactively work outstanding balances.
- Ensure compliance with payer guidelines, HIPAA regulations, and billing best practices.
- Collaborate with front office staff and clinical teams to improve billing accuracy and reimbursement efficiency.
- Stay current on insurance regulations, payer policies, and medical billing and coding requirements to ensure compliance.
- High school diploma or equivalent required; Associate's degree preferred.
- 1-2 years of medical billing, accounts receivable, or healthcare revenue cycle experience preferred.
- Experience working with commercial insurance, Medicare, Medicaid, and workers' compensation claims.
- Knowledge of CPT, ICD-10, medical terminology, and insurance reimbursement processes.
- Experience with insurance verification, claim submission, payment posting, and denial management.
- Strong attention to detail and ability to work independently
- Excellent communication and customer service skills
- Proficiency with Microsoft Office and medical billing software (Waystar, Japari, or similar systems preferred).
The ideal candidate is someone who:
- Enjoys solving problems and investigating complex billing issues.
- Takes pride in accuracy and attention to detail.
- Communicates professionally and compassionately with patients and insurance representatives.
- Is self-motivated and able to manage priorities independently.
- Thrives in a collaborative team environment.
- Is committed to continuous learning and process improvement.
If you're looking for a career where your work truly makes a difference in people's lives every day, we'd love to hear from you. Join LOPT and become part of a team dedicated to helping our patients move better, feel better, and live better.