Manager, U.S. Benefits
galderma · Boston, United States
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Job Summary
The Manager, U.S. Benefits manages and executes Galderma’s U.S. benefits and recognition programs, including health and welfare, leave and disability, retirement, wellness, voluntary benefits, and recognition programs. This role leads open enrollment, vendor management, compliance coordination, retirement plan administration, employee communications, education/training, and continuous improvement, while partnering with HR Operations and other stakeholders to ensure effective program delivery.
The Manager serves as a U.S. benefits subject matter resource and provides recommendations to the Director, U.S. Total Rewards on program enhancements, risks, and opportunities. The role operates within the established Total Rewards strategy and provides oversight and escalation support for leave and disability programs, while day-to-day leave administration is managed through HR Operations.
Key Responsibilities
Benefits Program Ownership & Governance (40%):
- Manage and execute U.S. benefit programs, including health and welfare, leave and disability, wellness, voluntary, any other benefit programs.
- Serve as us benefits subject matter resource, ensuring programs are effectively administered, compliant, operationally effective and aligned with the established Total Rewards strategy.
- Provide program-level oversight of U.S. leave and disability programs, including policy, vendor performance, compliance requirements, reporting, and continuous improvement.
- Develop and maintain benefit policies, governance processes, operational standards, and documentation to support consistent and compliant program administration.
- Coordinate compliance activities related to ACA, COBRA, HIPAA, Section 125, FMLA, state leave requirements, required notices, plan documents, and other applicable regulations.
- Partner with brokers, vendors, legal counsel, Payroll, HRIS, Finance, and internal stakeholders to monitor regulatory changes, assess impacts, and implement required compliance actions.
- Coordinate benefit plan audits, data reviews, and compliance activities and escalate material findings, risks, or gaps to the Director, U.S. Total Rewards.
- Provide guidance on complex benefit manners and serve as a Tier 2 escalation point, was significant policy exceptions or high-risk matters.
- Partner with the Director, U.S. Total Rewards on benefits strategy, program enhancements, annual planning, cost management, and long-term benefits roadmap initiatives.
Retirement Plan Governance & Fiduciary Administration (25%):
- Manage day-to-day administration and ongoing coordination of Galderma’s U.S. retirement programs, including the 401(k) Plan and the legacy non-qualified deferred compensation Plan, which is closed to new participants.
- Support retirement plan governance activities, including preparation on the retirement planning committee materials, meeting coordination, documentation, and action tracking.
- Coordinate annual retirement plan compliance activities, including nondiscrimination testing, form 5500 filings, plan audits, and required regulatory reporting.
- Serve as the primary day-to-day contact for retirement plan recordkeeper, investment providers, auditors, legal counsel, and consultants, escalating significant issues or decisions as appropriate.
- Prepare reporting, analysis, and recommendations for review by the director and retirement plan committee.
- Develop and coordinate employee retirement education and communications.
- Coordinate administration of legacy non-qualified deferred compensation plan with payroll, finance, and plan recordkeeper.
- Monitor plan administration, compliance, vendor performance, and emerging risks and recommend improvements.
Vendor Management, Financial Oversight & Continuous Improvement (20%):
- Manage day-to-day relationships with benefits brokers, consultants, carriers, retirement providers, recognition vendors, and other external partners.
- Establish service expectations, monitor vendor performance, and drive accountability for service delivery and contractual commitments.
- Coordinate annual vendor reviews, renewals, implementations, and required vendor activities.
- Monitor benefit expenses, invoices, funding, and budget activity in partnership with Finance and HR Operations.
- Identify operational risks, compliance gaps, and opportunities to improve benefit programs, processes, vendor performance, and employee experience.
- Prepare analysis and recommendations to support vendor, cost, and program decisions.
- Partner with the Director, U.S. Total Rewards on strategic initiatives, program enhancements, and continuous improvement efforts.
Benefits Communications & Employee Education (10%):
- Lead planning and execution of process, including project planning, timelines, vendor coordination, testing, materials, communications, and employee education.
- Develop and coordinate communications regarding benefit changes, annual enrollment, regulatory requirements, and key employee programs.
- Translate complex benefit information into clear, accurate, and employee-friendly communications and resources.
- Partner with HR, Communications, and global Total Rewards teams to ensure consistent messaging and employee experience.
Recognition Program Partnership & Administration (5%):
- Serve as the U.S. point of contact and business partner for the global recognition program, supporting local program execution and employee engagement efforts.
- Partner with the Global Total Rewards team to ensure consistent implementation and alignment of recognition program strategy, policies, and processes within the U.S.
- Coordinate U.S. recognition program communications, education, and awareness initiatives to increase employee and leader understanding and utilization.
- Monitor U.S. program participation, utilization trends, and employee feedback, providing insights and recommendations to the Global Total Rewards team to support continuous improvement.
- Coordinate vendor and employee/leader issues and escalate material program, budget, war governance concerns.
- Support continuous improvement of the U.S. recognition program through reporting, stakeholder feedback, and recommendations.
Skills & Qualifications
- Bachelor's degree in human resources business or a related field preferred.
- Six (6) to ten (10) years of progressive experience in U.S. benefits, including demonstrated ownership of complex health and wel