Registration Specialist I

Indiana University Health · Indianapolis, Indiana, United States · onsite

Position: Registration Specialist (Onsite)

Schedule: Monday–Friday, 8:00 AM–5:00 PM. No weekends or holidays.

Location: Metro Indianapolis

Parking: Paid by department

Key Responsibilities

- Welcome patients and manage check-in/check-out process.

- Review insurance information and verify demographics.

- Complete pre-registration and schedule appointments.

- Support medical assistants and understand provider preferences.

- Troubleshoot patient issues and ensure smooth patient flow.

- Answer incoming calls and direct patients/visitors appropriately.

Preferred Qualifications

- Previous experience in a healthcare setting.

- Familiarity with medical terminology and clinical practices.

- Ability to learn and retain medical coding (ICD-10, CPT preferred).

- Qualifications

- High School Diploma/GED is required.

- Prefer relevant experience in a health care setting.

- Ability to learn and retain medical coding; ICD-10; CPT coding preferred.

- Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

- Basic proficiency in MS Office (Word, PowerPoint, Excel).