Database Marketing Project Coordinator-H
Edmn Cx_1 · Maricopa, Arizona, United States · onsite
We’re looking for a detail-oriented Marketing Project Coordinator to support our Database Marketing, Advertising, and Design teams. This role ensures smooth execution of marketing projects, maintains accurate documentation, and helps deliver high-quality creative assets that align with brand standards.
- Maintain department training and procedure manuals (excluding job-specific training).
- Coordinate responses to guest inquiries and interdepartmental requests.
- Investigate patron database accounts and update records for restricted patrons.
- Prepare and manage purchase and capital requisitions.
- Provide administrative and project support to Database Marketing, Advertising, and Design teams.
- Assist with direct mail and digital marketing tasks, including automated emails, batch redemptions, and offer setups.
- Proof all marketing materials (direct mail, emails, ads, artwork) for accuracy and brand consistency.
- Track and update project timelines in the Production Schedule; communicate status to manager.
- Collaborate with internal departments and external vendors (PR, advertising agency, print, and others) to ensure smooth project execution and alignment with brand standards.
- Recommend process improvements to enhance accuracy, speed, and accountability.
- Maintain confidentiality of sensitive data and adhere to company policies.
- Deliver exceptional guest service and support company service standards.
- Acts as a role model to other employees. Always presents self as a credit to Harrah’s and encourages others to do the same.
- Responsible for other general and administrative tasks, as assigned by Direct Mail and Advertising Manager.
- Associate’s degree in marketing, Communications, or related field (or equivalent experience).
- 1–2 years of experience in marketing coordination or administrative support.
- Strong written and verbal communication skills.
- Detail-oriented with excellent organizational abilities.
- Proficient in Microsoft Office Suite; experience with project management tools preferred.
- Ability to manage multiple projects and meet deadlines.
- Familiarity with marketing processes and creative workflows.
- Project coordination and time management.
- Proofreading and quality assurance.
- Strong interpersonal and collaboration skills.
- Problem-solving and process improvement mindset.
- Ability to communicate effectively via phone and email in a fast-paced environment.
- Respond promptly to visual and auditory cues.
- Provide courteous, professional guest interactions and maintain a positive attitude.
- Collaborate effectively with team members and work independently when needed.
- Comfortable with extended periods of standing and walking; reasonable accommodations available.
- Proficient in English for communication and documentation.
- Ability to remain calm and make sound decisions under pressure.
- Comfortable working in environments with noise and where smoking is permitted.
- Flexible schedule availability, including evenings, weekends, and holidays.
- Ability to observe and recall details accurately for reporting purposes.
- Role may involve working both indoors and outdoors.
- We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule to successfully execute activities and programs and create a world-class experience for our guests.