EVS and Transport Services Supervisor
fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com/CX · Saint Paul, Minnesota, United States
Regions Hospital is seeking an Environmental Services (EVS) & Transport Supervisor to lead a dedicated team responsible for creating a safe, clean, and welcoming environment for patients, visitors, and staff. In this leadership role, you will oversee daily EVS and Transport operations, support employee development, drive operational excellence, and help ensure outstanding service and customer satisfaction throughout the hospital. This position is responsible for:
- Evaluate productivity and department processes, identifying opportunities to improve efficiency and service quality
- Oversee daily staffing, scheduling, and workflow to ensure efficient operations and timely completion of work.
- Partner with hospital teams to support patient flow and enhance the overall patient experience.
- Manage departmental budgets and resources responsibly.
- Monitor cleaning and transport requests, prioritize assignments, and allocate resources based on operational needs.
- Promote a culture of accountability, teamwork, safety, and exceptional customer service.
- Lead, coach, and develop EVS and Transport staff, including mentoring employees in lead roles.
- Address employee performance concerns through coaching, counseling, and corrective action when appropriate.
- Recruit, interview, hire, and onboard new team members.
- Perform other duties as assigned.
FTE:1.0; 40 hours per week
Work schedule: 7am-330pm; Monday-Friday
Required Qualifications:
- Education: High School diploma or equivalent
- Experience: 4 years of hospital support services experience and at least 1 year of operational leadership experience.
- Strong customer services skills
- Ability to work in a face-pasted environment, multi-task and effectively prioritize activities
- Ability to establish positive working relationships with employees and leaders