Community Ambassador PT (6860)
B.HOM Student Living · The Assembly - Columbia, SC 29201
Location: Property - Onsite
Status: Part-Time, Hourly
Reports To: General Manager
Who We Are
At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.
We live our core values every day:
- People-First Service
- Accountability
- Empowerment
- Grit & Perseverance
- Diversity, Inclusion & Belonging
Position Summary
The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.
What You’ll Do
Resident Engagement & Programming
- Plan and execute social and developmental programs to enhance the resident experience
- Build relationships with residents through one-on-one interactions and community involvement
- Support a positive, inclusive, and engaging community environment
- Serve as a resource for residents regarding community services and local resources
Leasing & Marketing Support
- Assist with leasing efforts including tours, follow-ups, and housing events
- Participate in outreach marketing activities such as housing fairs and campus events
- Promote the community through social engagement and peer networking
Office & Operational Support
- Cover scheduled office shifts, including evenings and weekends
- Support daily office functions including customer service and administrative tasks
- Assist with move-in and move-out processes
On-Call & Community Support
- Participate in rotating on-call responsibilities
- Respond to lockouts, noise complaints, and resident concerns
- Assist in handling emergency situations as needed
Leadership & Representation
- Serve as a role model and ambassador for the B.HOM brand
- Promote a positive and professional image within the community
- Support conflict resolution and community standards
Additional Responsibilities
- Perform other duties as assigned to support community success
What We’re Looking For
Required Skills & Qualifications
- Strong communication and interpersonal skills
- Ability to manage multiple responsibilities and stay organized
- Positive attitude and strong customer service mindset
- Ability to maintain confidentiality and professionalism
- Proficiency in Microsoft Office and social media platforms
- Must be enrolled as a student and meet academic requirements:
- Minimum 12 undergraduate credit hours (or 6 graduate hours)
- Minimum 2.5 cumulative GPA (must be maintained)
- Must be able to live on-site in assigned staff housing
- Must be available to move in prior to the start of the academic year for training
Work Schedule
- Approximately 20 hours per week
- Includes office hours, events, marketing activities, and on-call responsibilities
- Evenings, weekends, and on-call shifts required
Physical Requirements
- Ability to move throughout the property and attend events
- Frequent use of computer and office equipment
- Ability to communicate effectively in person, phone, and written formats
- Occasionally lift up to 30 lbs.
Why Join B.HOM?
- Competitive compensation and/or housing benefits (where applicable)
- Valuable leadership and professional development experience
- Opportunity to build transferable skills in marketing, sales, and operations
- 401(k) with company matc
- Sick and safe time
- A people-first culture focused on development and success