Parts Advisor
Five Star Equipment · Williamsport PA - Williamsport, PA 17701
Parts Advisor
(John Deere Large Construction & Forestry Equipment Industry)
Location: Williamsport, PA
💲 Salary: $20.00 – $26.00 per hour
🕒 Schedule: Full-Time, Hourly – Monday thru Friday
Why Join Five Star Equipment?
At Five Star Equipment, Northern PA and New York State’s trusted John Deere Construction & Forestry Dealer, you’ll find more than just a job—you’ll build a career. Our team is dedicated to providing world-class equipment, service, and support, and we’re looking for motivated individuals who want to grow with us.
The Parts Advisor is a branch position assisting the branch’s Operations Manager, working as the “face of the branch” for the Parts & Service Departments. The Parts Advisor will foster brand loyalty by providing accurate and timely technical support and offering equipment service programs to customers. Sales experience a plus, as the Parts Advisor will offer service program upsells as a problem solver when the opportunity exists. Strong phone communication skills are important.
What You’ll Get:
- Competitive pay – Based on Experience
- Generous PTO + 7 Paid Holidays
- 401(k) with Company Match
- Comprehensive medical, dental, and vision benefits
- Ongoing training & rewards programs
- A fantastic work-life balance
- A supportive, friendly team environment
What You’ll Do:
- Serve as the first point of contact for walk-in and phone-in rental customers.
- Build strong relationships with clients while identifying new rental opportunities.
- Prepare quotes, process rental orders, and follow up to close sales.
- Provide exceptional service and technical product recommendations.
- Coordinate with the operations team to ensure on-time deliveries and pickups.
- Maintain accurate records in our CRM and rental management systems.
- Upsell and cross-sell rental solutions to maximize customer value.
- Participate in training (online and in-person) to stay current with John Deere equipment.
- Support company safety, conduct, and policy standards in every interaction.